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The manager's desk reference /

"When you're called on to interview job candidates, run meetings, conduct performance appraisals, resolve conflicts, deliver a presentation, or perform any other task that requires dealing with people, The Manager's Desk Reference gives you the fast facts and practical tips you need t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Berryman-Fink, Cynthia, 1952-
Otros Autores: Fink, Charles B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association, 1996.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Berryman-Fink, Cynthia,  |d 1952- 
245 1 4 |a The manager's desk reference /  |c Cynthia Berryman-Fink and Charles B. Fink. 
250 |a 2nd ed. 
260 |a New York :  |b AMACOM, American Management Association,  |c 1996. 
300 |a 1 online resource (ix, 370 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
520 1 |a "When you're called on to interview job candidates, run meetings, conduct performance appraisals, resolve conflicts, deliver a presentation, or perform any other task that requires dealing with people, The Manager's Desk Reference gives you the fast facts and practical tips you need to get the job done successfully." "This completely updated edition covers 45 topics you'll address in the course of your busy and varied workday, including new information on such vital issues as diversity; change management; AIDS in the workplace; managing employees with disabilities; managing temporary, part-time, and contingent workers; preventing workplace violence; family-friendly policies; and teams, quality, innovation, and ethics." "The concise yet substantive coverage also keeps you up-to-date on such perennial concerns as motivation, customer service, recruitment, and team building. You'll find information on how to work more effectively with peers, subordinates, supervisors, customers, the public, the press, and others with whom you interact as a manager." "The Manager's Desk Reference is the perfect starting point for new managers just learning the ropes. It works equally well as a ready reference for experienced supervisors, managers, executives, or administrators who need to refresh their memories or brush up their knowledge of various management issues. And it's a handy tool kit for any manager confronting specific people problems and people management projects."--Jacket 
505 0 |a AIDS in the workplace -- Assertiveness -- Business writing -- Career development -- Change management -- Coaching employees -- Conflict management -- Consultants -- Customer service -- Delegation and empowerment -- Disabled employees -- Disciplining employees -- Diversity in organizations -- Employee assistance programs -- Ethics in the workplace -- Family-friendly management -- Feedback -- Innovation and creativity -- Intercultural communication -- Interviewing -- Listening -- Meetings -- Mentoring -- Motivation -- Negotiation -- Networking -- Organizational culture -- Orienting new employees -- Part-time, temporary, and contingent workers -- Performance appraisal -- Politics in organizations -- Presentations -- Project management -- Public relations -- Quality -- Recruiting and selecting new employees -- Sexual harassment -- Stress management -- Substance abuse -- Team building -- Terminating employees and downsizing -- Time management -- Training -- Turnover -- Violence in the workplace. 
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650 0 |a Personnel management  |v Handbooks, manuals, etc. 
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650 6 |a Personnel  |x Direction  |v Guides, manuels, etc. 
650 7 |a BUSINESS & ECONOMICS  |x Workplace Culture.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Human Resources & Personnel Management.  |2 bisacsh 
650 7 |a Management.  |2 fast  |0 (OCoLC)fst01007141 
650 7 |a Personnel management.  |2 fast  |0 (OCoLC)fst01058797 
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655 7 |a Handbooks and manuals.  |2 fast  |0 (OCoLC)fst01423877 
655 7 |a Handbooks and manuals.  |2 lcgft 
655 7 |a Guides et manuels.  |2 rvmgf 
700 1 |a Fink, Charles B. 
776 0 8 |i Print version:  |a Berryman-Fink, Cynthia, 1952-  |t Manager's desk reference.  |b 2nd ed.  |d New York : AMACOM, American Management Association, 1996  |z 0814403425  |w (DLC) 96012325  |w (OCoLC)34513484 
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