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EBOOKCENTRAL_on1390565700 |
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OCoLC |
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20240329122006.0 |
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230711s2022 enk o ||| 0 eng d |
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|a SFB
|b eng
|e rda
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|c SFB
|d EBLCP
|d OCLCQ
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| 019 |
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|a 1390560494
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|a 9781789063141
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|a 1789063140
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|a (OCoLC)1390565700
|z (OCoLC)1390560494
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| 082 |
0 |
4 |
|a 333.91152
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Vitasovic, Cello.
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| 245 |
1 |
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|a Improving Utilities with Systems Thinking.
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|a Improving Utilities with Systems Thinking
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| 250 |
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|a 1st ed.
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| 264 |
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1 |
|a London :
|b IWA Publishing,
|c 2022.
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| 264 |
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4 |
|c Ã2022.
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| 300 |
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|a 1 online resource (139 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 588 |
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|a Description based on publisher supplied metadata and other sources.
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|a Cover -- Contents -- Introduction of Authors -- Foreword -- Prologue: From Smart to WISE-A Wake-Up Call -- Guide to the Reader -- Introducing the Document -- The Topic -- The Intended Reader -- Key Messages -- Executive Summary -- 1. The UAIM Framework Experiences -- 2. Water Intrapreneurs for Successful Enterprises-A Vision -- 2.1 Urban Water Challenges-Globally and Regionally -- 2.1.1 Nature and Water -- 2.1.2 Climate Change -- 2.1.3 Sustainability Goals -- 2.1.4 The WISE Approach -- 2.2 Qualities of a Wise Utility -- 2.3 The Role of Systems Thinking -- 2.4 The WISE Framework -- 3. Value Creation -- 3.1 Value Creation-Business Processes -- 3.2 Value Creation-People -- 3.3 Value Creation-Technology -- 3.4 Integration-The Core of Systems Thinking -- 4. External Impact -- 4.1 The Outcome -- 4.2 Safeguarding Future Water Supply -- 4.2.1 Water Reuse -- 4.2.2 Influencing Customer Behavior -- 4.2.3 Tariffs and the Value of Water -- 4.3 External Impact -- 4.4 Adaptation to Human Society and Environment -- 5. Organizational Learning and Change Management -- 5.1 Addressing the Challenge of External Adaptation -- 5.2 Organizational Culture -- 5.3 Understanding How Humans Make Decisions -- 5.4 Understanding How Organizations Make Decisions-Organizational Culture -- 5.5 A Continuously Learning Organization-A Path to Wisdom -- 5.6 Dealing with Wicked Problems -- 6. UAIM Results-Models and Methods -- 6.1 The UAIM Effort Toward WISE -- 6.2 UAIM Results-Business Processes -- 6.2.1 Business Process Maturity Model -- 6.2.2 Illustration of Continuous Improvement -- 6.3 UAIM Results in the "People Topics" -- 6.3.1 Workforce and Organizational Culture -- 6.3.2 Change Management -- 7. Transition from UAIM to WEF/WISE -- 7.1 Technology in the Smart Utility Era -- 7.2 Integrating All Aspects of Value Creation and Change Management -- 7.3 A Project Becomes a Movement.
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| 505 |
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|a 7.4 Next Steps -- 8. LEAP-Leaders for Emerging Applied Practices -- 8.1 The Purpose of LEAP -- 8.2 Why Join LEAP -- Abbreviations -- Acknowledgments -- References -- Index -- Endnotes.
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 700 |
1 |
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|a Olsson, Gustaf.
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| 700 |
1 |
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|a Ingildsen, Pernille.
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| 700 |
1 |
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|a Haskins, Scott.
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| 776 |
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|z 1-78906-314-0
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| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=30290268
|z Texto completo
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| 938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL30290268
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| 994 |
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|a 92
|b IZTAP
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