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230107s2015 xx o ||| 0 eng d |
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|a EBLCP
|b eng
|c EBLCP
|d SFB
|d REDDC
|d OCLCF
|d OCLCQ
|d OCLCO
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|a 1373353880
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|a 9780873891974
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|a 087389197X
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|z 9780873899208
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|a AU@
|b 000073649434
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|a (OCoLC)1356008185
|z (OCoLC)1373353880
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|a HD62.15 .K553 2015
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|a 658.4/013--dc23
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|a UAMI
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|a Kilbride, Joe.
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|a Road Map for the Baldrige Journey
|h [electronic resource] :
|b A Guide to Effective Use of the Criteria for Performance Excellence and Baldrige-based Award Programs.
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| 260 |
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|a La Vergne :
|b ASQ Quality Press,
|c 2015.
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| 300 |
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|a 1 online resource (177 p.)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Description based upon print version of record.
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0 |
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|a Cover -- Title page -- CIP data -- Contents -- Figures and tables -- Chapter 1 -- The Need for a Road Map -- MANAGEMENT IS A YOUNG PROFESSION -- HOW WILL YOU LEAD YOUR ORGANIZATIONTHROUGH THE COMING DECADE? -- BALDRIGE PROVIDES A FRAMEWORKFOR THOSE IN PURSUIT OF EXCELLENCE -- CRITERIA DESCRIBE THE DESTINATIONBUT DO NOT PROVIDE DIRECTIONSFOR THE JOURNEY -- A DETAILED ROAD MAP FOR THE JOURNEY -- THE BALDRIGE FRAMEWORK -- OVERVIEW OF THE BOOK -- Chapter 2 -- Scoring Guidelines Define Progress in the Journey to Excellence -- ADLI (APPROACH, DEPLOYMENT,LEARNING, INTEGRATION)
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|a IS THIS JUST ABOUTWINNING AN AWARD? -- BOM (BASIC, OVERALL, MULTIPLE)ALLOW YOU TO STAGE THE JOURNEY -- AREAS TO ADDRESS ARE THE BUILDING BLOCKSFOR PERFORMANCE EXCELLENCE -- AWARD PROGRAM A SOURCE OFCOMPREHENSIVE, OBJECTIVE FEEDBACK -- Chapter 3 -- Turn-by-turn Directions for the Journey -- YEAR ONE: ESTABLISH THE FOUNDATION,STRUCTURE, AND ACCOUNTABILITIES -- YEAR TWO AND BEYOND -- SUMMARY OF THE ROAD MAP -- Chapter 4 -- Recommended Key Approachesfor Categories 1-6 -- LEADERSHIP -- STRATEGY -- CUSTOMERS -- MEASUREMENT, ANALYSIS,KNOWLEDGE MANAGEMENT -- WORKFORCE -- OPERATIONS
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|a ACCELERATING THE DESIGNOF AN OPERATING MODELFOR PERFORMANCE EXCELLENCE -- Chapter 5 -- Requirements for Category 7 Results -- CATEGORY 7 RESULTS AREUSUALLY AN AFTERTHOUGHT -- LeTCI RESULTS SCORING GUIDELINES -- OVERALL REQUIREMENTS FOR RESULTS -- DEVELOP A MEASUREMENT SYSTEMALIGNED WITH CATEGORY 7 RESULTS -- USE KEY RESULT AREAS AS APLANNING AND MEASUREMENTFRAMEWORK TO ENSURE ALIGNMENT -- Chapter 6 -- Integration of Planning andMeasurement Systemswith Key Results -- STRATEGIC PLAN TIES TOGETHERELEMENTS FROM ALL CATEGORIES -- KEY TERMS AND CONCEPTS -- GUIDANCE FOR STRATEGIC OBJECTIVES PLANNING
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|a GUIDANCE FOR STRATEGIC MEASUREMENT -- GUIDANCE FOR GOAL SETTING -- GUIDANCE FOR ACTION PLAN DEVELOPMENT -- GUIDANCE FOR ACTION PLAN DEPLOYMENT -- THE END... AND HOPEFULLYTHE BEGINNING OF YOUR JOURNEY -- IN CLOSING -- Notes -- Index
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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0 |
|a Total quality management.
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| 650 |
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|a Organizational effectiveness.
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| 650 |
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6 |
|a Qualité totale.
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| 650 |
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6 |
|a Efficacité organisationnelle.
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| 650 |
|
7 |
|a Organizational effectiveness
|2 fast
|
| 650 |
|
7 |
|a Total quality management
|2 fast
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| 776 |
0 |
8 |
|i Print version:
|a Kilbride, Joe
|t Road Map for the Baldrige Journey
|d La Vergne : ASQ Quality Press,c2015
|z 9780873899208
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=7158757
|z Texto completo
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| 938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL7158757
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| 994 |
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|a 92
|b IZTAP
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