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ISO 9001

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Robitaille, Denise E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: La Vergne : ASQ Quality Press, 2015.
Edición:3rd ed.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title page
  • CIP data
  • Table of Contents
  • List of Figures and Tables
  • Introduction
  • Chapter 1: What Is ISO 9001?
  • Why 9001?
  • A Few Words about Certification Bodies
  • Getting Going
  • Chapter 2: Overview of Your Quality Management System
  • The Quality Management Principles
  • Chapter 3: ISO 9001:2015-An Overview
  • Section 1: Scope
  • Section 2: Normati ve References
  • Section 3: Terms and Definitions
  • Section 4: Quality Management System
  • Section 5: Leadership
  • Section 6: Planning
  • Section 7: Support
  • Section 8: Operation
  • Section 9: Performance Evaluation
  • Section 10: Improvement
  • Chapter 4: ISO 9001:2015 Introduction
  • 0.1 General
  • 0.2 Quality Management Principles
  • 0.3 Process Approach
  • 0.4 Relationship with Other Management System Standards
  • Chapter 5: ISO 9001:2015 Sections 1, 2, and 3
  • Section 1: Scope
  • Section 2: Normative Reference
  • Section 3: Terms and Definitions
  • Chapter 6: ISO 9001:2015 Section 4
  • 8.3: Design and Development of Products and Services
  • 8.5.2: Identification and Traceability
  • 8.5.3: Property Belonging to Customers or External Providers
  • Chapter 7: ISO 9001:2015 Section 5
  • 5.1 Leadership and Commitment
  • 5.2 Policy
  • 5.3 Organizational Roles, Responsibilities and Authorities
  • Chapter 8: ISO 9001:2015 Section 6
  • 6.1 Actions to Address Risksand Opport unities
  • 6.2 Quality Objectives andPlanning to Achieve Them
  • 6.3 Planning of Changes
  • Chapter 9: ISO 9001:2015 Section 7
  • 7.1.2 People
  • 7.1.3 Infrastructure
  • 7.1.4 Environment for the Operation of Processes
  • 7.1.5 Monitoring and Measuring Resources
  • 7.1.6 Organizational Knowledge
  • 7.2 Competence, 7.3 Awareness,7.4 Communication
  • 7.5 Documented Information
  • Chapter 10: ISO 9001:2015 Section 8
  • 8.1 Operational Planning and Control
  • 8.2 Requirements for Products and Services
  • 8.3 Design and Development of Products and Services
  • 8.4 Control of Externally Provided Processes, Products and Services
  • 8.5 Production and Service Provision
  • 8.6 Release of Products and Services
  • 8.7 Control of Nonconforming Outputs
  • Chapter 11: ISO 9001:2015 Section 9
  • 9.1 Monitoring, Measuring, Analysis and Evaluation
  • Chapter 12: ISO 9001:2015 Section 10
  • Index