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230107s2015 xx o ||| 0 eng d |
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|a 1373351742
|a 1398077568
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|a 9780873898263
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|a 0873898265
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|z 9780873899055
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|z (OCoLC)1398077568
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|a TS156.6 .R64 2016
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|a 658.4/013--dc23
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|a UAMI
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|a Robitaille, Denise E.
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|a ISO 9001
|h [electronic resource].
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|a 3rd ed.
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|a La Vergne :
|b ASQ Quality Press,
|c 2015.
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|a 1 online resource (169 p.)
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|a text
|b txt
|2 rdacontent
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|a computer
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|2 rdamedia
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|a online resource
|b cr
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|a Description based upon print version of record.
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|a Cover -- Title page -- CIP data -- Table of Contents -- List of Figures and Tables -- Introduction -- Chapter 1: What Is ISO 9001? -- Why 9001? -- A Few Words about Certification Bodies -- Getting Going -- Chapter 2: Overview of Your Quality Management System -- The Quality Management Principles -- Chapter 3: ISO 9001:2015-An Overview -- Section 1: Scope -- Section 2: Normati ve References -- Section 3: Terms and Definitions -- Section 4: Quality Management System -- Section 5: Leadership -- Section 6: Planning -- Section 7: Support -- Section 8: Operation -- Section 9: Performance Evaluation
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|a Section 10: Improvement -- Chapter 4: ISO 9001:2015 Introduction -- 0.1 General -- 0.2 Quality Management Principles -- 0.3 Process Approach -- 0.4 Relationship with Other Management System Standards -- Chapter 5: ISO 9001:2015 Sections 1, 2, and 3 -- Section 1: Scope -- Section 2: Normative Reference -- Section 3: Terms and Definitions -- Chapter 6: ISO 9001:2015 Section 4 -- 8.3: Design and Development of Products and Services -- 8.5.2: Identification and Traceability -- 8.5.3: Property Belonging to Customers or External Providers -- Chapter 7: ISO 9001:2015 Section 5
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|a 5.1 Leadership and Commitment -- 5.2 Policy -- 5.3 Organizational Roles, Responsibilities and Authorities -- Chapter 8: ISO 9001:2015 Section 6 -- 6.1 Actions to Address Risksand Opport unities -- 6.2 Quality Objectives andPlanning to Achieve Them -- 6.3 Planning of Changes -- Chapter 9: ISO 9001:2015 Section 7 -- 7.1.2 People -- 7.1.3 Infrastructure -- 7.1.4 Environment for the Operation of Processes -- 7.1.5 Monitoring and Measuring Resources -- 7.1.6 Organizational Knowledge -- 7.2 Competence, 7.3 Awareness,7.4 Communication -- 7.5 Documented Information -- Chapter 10: ISO 9001:2015 Section 8
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|a 8.1 Operational Planning and Control -- 8.2 Requirements for Products and Services -- 8.3 Design and Development of Products and Services -- 8.4 Control of Externally Provided Processes, Products and Services -- 8.5 Production and Service Provision -- 8.6 Release of Products and Services -- 8.7 Control of Nonconforming Outputs -- Chapter 11: ISO 9001:2015 Section 9 -- 9.1 Monitoring, Measuring, Analysis and Evaluation -- Chapter 12: ISO 9001:2015 Section 10 -- Index
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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|i Print version:
|a Robitaille, Denise E.
|t ISO 9001:2015 Handbook for Small and Medium-Sized Businesses
|d La Vergne : ASQ Quality Press,c2015
|z 9780873899055
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856 |
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|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=7158744
|z Texto completo
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938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL7158744
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994 |
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|a 92
|b IZTAP
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