Foundations of Health Care Management Principles and Methods.

Detalles Bibliográficos
Autor principal: Healey, Bernard J.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2012.
Colección:New York Academy of Sciences Ser.
Temas:
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title page
  • Copyright page
  • Contents
  • Tables and Figures
  • Dedication
  • Introduction
  • The Authors
  • The Contributors
  • PART 1: Introduction to Health Care Management
  • 1: Critical Issues for the Future of Health Care in the United States
  • Learning Objectives
  • Health Care Reform Legislation
  • Errors in Health Care
  • Changing the Health Care System
  • Emphasis on Efficiency in Health Care Delivery
  • Building a New Process for Health Care Delivery
  • Productivity and Prioritization in Health Care
  • Summary
  • Key Terms
  • Review Questions
  • 2: Health Care Management
  • Learning Objectives
  • Management Theory
  • Management Innovation
  • Managerial Skills
  • Management Functions
  • Self-Managed Work Teams
  • Health Services Management
  • Management of Technology
  • Electronic Medical Records
  • Telemedicine
  • Summary
  • Key Terms
  • Review Questions
  • PART 2: Managing the External Environment
  • 3: Strategy and Structure: Choosing the Path to Success
  • Learning Objectives
  • Strategic Management and Structure
  • Managing Strategy
  • Who Is Responsible for Organizational Strategy?
  • The Strategic Management Process
  • Environmental Scanning
  • Strategy Formulation
  • Strategy Implementation
  • Evaluation and Control
  • Organizational Design and Structure
  • Strategy Versus Structure
  • Broad Design Considerations
  • General Structural Types
  • Physician Organizations: A Closer Look
  • Technology and Structure
  • Summary
  • Key Terms
  • Review Questions
  • PART 3: Managing Human Performance in Organizations
  • 4: Leadership as Plural
  • Learning Objectives
  • Leadership Basics
  • Leadership Theory
  • Behavioral Theory
  • Situational Leadership
  • Transformational Leadership
  • Servant Leadership
  • Employee Participation
  • Creating a Vision of Health Care Delivery
  • Empowerment and Responsibility
  • Improving Health Outcomes
  • Leadership and Culture
  • Adding Value in Health Care Delivery
  • Summary
  • Key Terms
  • Review Questions
  • 5: Change, Motivation, and Innovation: Creating a Culture of Excellence
  • Learning Objectives
  • The Change Process in Health Care Delivery
  • The Secret of Motivating Health Care Employees
  • The Need for Innovation in Health Care
  • The Effects of Culture Development on Motivation, Innovation, and the Facilitation of Change
  • Summary
  • Key Terms
  • Review Questions
  • 6: Communication: Can You Hear Me Now?
  • Learning Objectives
  • Communication Methods and Skills
  • Listening
  • Evaluating the Message Being Communicated
  • Communicating with Passion and Enthusiasm
  • Avoiding Overdependence on Electronic Communication
  • How to Build Trust in Relationships
  • Communicating to Build a Thick Culture
  • Communicating to Motivate
  • Communication Problems and Medical Errors
  • Communicating to Innovate
  • Communicating to Add Value to Health Care Delivery
  • Summary
  • Key Terms
  • Review Questions
  • 7: Physician Management

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