Fundamentals of Care A Textbook for Health and Social Care Assistants.
Autor principal: | |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Newark :
John Wiley & Sons, Incorporated,
2017.
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Colección: | New York Academy of Sciences Ser.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright Page
- Contents
- Preface
- Acknowledgements
- How to use your textbook
- Chapter 1 Health and social care provision in the UK
- Introduction
- An historical view
- The National Health Service
- The NHS in the four countries
- Scotland
- Northern Ireland
- Wales
- England
- Provision of services
- Regulation and monitoring of services
- Monitor
- Care Quality Commission
- Healthwatch
- Professional regulation
- Primary care services
- Secondary care services
- Tertiary care services
- Ambulance trusts
- Mental health trusts
- Community health services
- Social care and support
- Assessment of care needs
- Assessment of health needs
- Chapter summary
- Chapter 2 Working with others, teamwork
- Introduction
- Teamworking
- Teams and teamworking
- Team dynamics
- Barriers to effective teamworking
- Conflict
- Chapter summary
- Chapter 3 Understanding your role
- Introduction
- Who are you?
- Job description
- Policies and procedures
- Codes of conduct
- Responsibility
- Employee responsibilities
- Professional responsibilities
- Legal responsibilities
- Accountability
- Delegation
- Relationships
- Chapter summary
- Chapter 4 Your personal development
- Introduction
- Lifelong learning
- How learning takes place, learning styles
- Strategies to help with learning
- Personal development plans
- Appraisal
- Preparing for appraisal
- The appraisal meeting
- Your personal development plan
- Agreeing your objectives
- The personal development portfolio
- Supervision
- Training and development
- Core learning
- Giving and receiving feedback
- Chapter summary
- Chapter 5 Duty of care
- Introduction
- Duty of care
- Your duty of care
- Concerns
- Promoting independence
- Providing information
- The constitution, complaints, comments and compliments
- Raising concerns
- Untoward incidents
- Negligence
- Conflict
- Responding to conflict
- Chapter summary
- Chapter 6 Equality and diversity
- Introduction
- Legislation
- Equality duty
- Human Rights Act
- Defining terms
- Equality
- Diversity
- Inclusion
- Discrimination
- Labelling, stereotyping and prejudice
- Inequality
- People with learning disabilities and those with mental health problems
- Cultural sensitivity
- Chapter summary
- Chapter 7 Working in a person-centred way
- Introduction
- Working in a person-centred way
- Person-centred values
- Enabling
- Coordinated care
- Personalised care
- Person-centred planning
- Supporting people
- Advanced care planning
- The environment of care
- Minimising discomfort, distress or pain
- Responding to a person's discomfort
- Self-esteem
- Personal identity
- Promoting wellbeing, identity and self-esteem
- Chapter summary
- Chapter 8 Communication
- Introduction
- Care, compassion and communication
- Communication
- Types of communication
- Verbal communication
- Non-verbal communication
- Cues