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Value by Design Developing Clinical Microsystems to Achieve Organizational Excellence.

Detalles Bibliográficos
Autor principal: Nelson, Eugene C.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2011.
Colección:New York Academy of Sciences Ser.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Nelson, Eugene C. 
245 1 0 |a Value by Design  |h [electronic resource] :  |b Developing Clinical Microsystems to Achieve Organizational Excellence. 
260 |a Newark :  |b John Wiley & Sons, Incorporated,  |c 2011. 
300 |a 1 online resource (387 p.). 
490 1 |a New York Academy of Sciences Ser. 
500 |a Description based upon print version of record. 
505 0 |a COVER -- TITLE PAGE -- COPYRIGHT PAGE -- CONTENTS -- FIGURES AND TABLES -- FOREWORD -- PREFACE: IMPROVEMENT AT THE FRONT LINE OF CARE -- ACKNOWLEDGMENTS -- THE EDITORS -- THE CONTRIBUTORS -- CHAPTER 1: INTRODUCING CLINICAL MICROSYSTEMS -- LEARNING OBJECTIVES -- MICROSYSTEMS IN HEALTH CARE -- A BROADER VIEW OF SYSTEMS AND MICROSYSTEMS -- RESEARCH ON MICROSYSTEMS IN HEALTH CARE -- THREE CONCEPTUAL IMPERATIVES IN THE WORK OF VALUE IMPROVEMENT -- CONCLUSION -- SUMMARY -- KEY TERMS -- REVIEW QUESTIONS -- DISCUSSION QUESTIONS -- REFERENCES -- Chapter One: ACTION GUIDE -- INTRODUCTION TO THE 5PS 
505 8 |a THE CLINICAL MICROSYSTEM PROCESS AND STRUCTURE OF THE 5PS MODEL -- EXTERNAL MAPPING TOOL -- MICROSYSTEM ASSESSMENT TOOL (MAT) -- CHAPTER 2: PARTNERING WITH PATIENTS TO DESIGN AND IMPROVE CARE -- LEARNING OBJECTIVES -- THE AIM OF HEALTH CARE AND THE NEED TO PARTNER WITH PATIENTS -- CONCEPTUAL FRAMEWORKS FOR PARTNERING WITH PATIENTS -- TACTICS FOR PARTNERING WITH PATIENTS -- PATIENTS AS INFORMANTS AND ADVISORS -- CONCLUSION -- SUMMARY -- KEY TERMS -- REVIEW QUESTIONS -- DISCUSSION QUESTIONS -- REFERENCES -- Chapter Two: ACTION GUIDE -- GAINING CUSTOMER KNOWLEDGE 
505 8 |a INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARE MATRIX -- VALUE STREAM MAPPING -- DEFINITIONS OF SELECTED VALUE STREAM MAPPING TERMS -- CHAPTER 3: IMPROVING SAFETY AND ANTICIPATING HAZARDS IN CLINICAL MICROSYSTEMS -- LEARNING OBJECTIVES -- CASE STUDY OF ORGANIZATIONAL FACTORS TO PROMOTE A CULTURE OF SAFETY -- DISCUSSION -- DEFINITIONS -- IDENTIFICATION OF MEDICAL ERRORS AND ADVERSE EVENTS -- FREQUENCY OF ADVERSE EVENTS AND MEDICAL ERRORS -- CONCLUSION -- SUMMARY -- KEY TERMS -- REVIEW QUESTIONS -- DISCUSSION QUESTIONS -- REFERENCES -- Chapter Three: ACTION GUIDE -- 5S METHOD -- CHECKLISTS 
505 8 |a FAILURE MODE AND EFFECTS ANALYSIS -- REHEARSALS OR SIMULATIONS -- DESIGNING PATIENT SAFETY INTO THE MICROSYSTEM -- THE LINK BETWEEN SAFETY, THE MICROSYSTEM, AND MINDFULNESS -- CONCLUSION -- REFERENCES -- CHAPTER 4: USING MEASUREMENT TO IMPROVE HEALTH CARE VALUE -- LEARNING OBJECTIVES -- MEASURING WHAT MATTERS AT ALL LEVELS OF THE SYSTEM -- TIPS AND PRINCIPLES TO FOSTER A RICH INFORMATION ENVIRONMENT -- DESIGNING INFORMATION FLOW TO SUPPORT HIGH-VALUE CARE -- CONCLUSION -- SUMMARY -- KEY TERMS -- REVIEW QUESTIONS -- DISCUSSION QUESTIONS -- REFERENCES -- Chapter Four: ACTION GUIDE 
505 8 |a PATIENT VALUE COMPASS -- BALANCED SCORECARD -- MEASURE WHAT MATTERS WORKSHEET -- EXAMPLES OF DATA WALLS -- REFERENCES -- CHAPTER 5: STARTING THE PATIENT'S CARE IN CLINICAL MICROSYSTEMS -- LEARNING OBJECTIVES -- THE ENTRY FUNCTIONS OF CLINICAL MICROSYSTEMS -- CONCLUSION -- SUMMARY -- KEY TERMS -- REVIEW QUESTIONS -- DISCUSSION QUESTIONS -- REFERENCES -- Chapter Five: ACTION GUIDE -- PROCESS MAPPING WITH FLOWCHARTS -- ACCESS MEASURES AND TOOLS -- CARE VITAL SIGNS -- REFERENCE -- CHAPTER 6: DESIGNING PREVENTIVE CARE TO IMPROVE HEALTH -- LEARNING OBJECTIVES -- THE WORK OF PREVENTIVE HEALTH CARE 
500 |a AN ACTION-BASED TAXONOMY OF PREVENTIVE HEALTH SERVICES 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
655 0 |a Electronic books. 
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830 0 |a New York Academy of Sciences Ser. 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=7103390  |z Texto completo 
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994 |a 92  |b IZTAP