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20240329122006.0 |
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230209s2016 xx o ||| 0 eng d |
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|a EBLCP
|b eng
|c EBLCP
|d OCLCQ
|d OCLCO
|d OCLCQ
|d EBLCP
|d OCLCQ
|d OCLCL
|d OCLCQ
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| 020 |
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|a 9781118705155
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|a 1118705157
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| 035 |
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|a (OCoLC)1347024681
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| 082 |
0 |
4 |
|a 658.4/013
|q OCoLC
|2 22/eng/20230216
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Mitra, Amitava.
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| 245 |
1 |
0 |
|a Fundamentals of Quality Control and Improvement
|h [electronic resource].
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| 260 |
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|a Newark :
|b John Wiley & Sons, Incorporated,
|c 2016.
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| 300 |
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|a 1 online resource (819 p.).
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| 490 |
1 |
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|a New York Academy of Sciences Ser.
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| 500 |
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|a Description based upon print version of record.
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|a Fundamentals of Quality Control and Improvement -- Contents -- Preface -- About The Companion Website -- Part I: Philosophy and Fundamentals -- Chapter 1: Introduction to Quality Control and the Total Quality System -- 1-1 Introduction and Chapter Objectives -- 1-2 Evolution of Quality Control -- 1-3 Quality -- Quality Characteristics -- Variables and Attributes -- Defects -- Standard or Specification -- Quality of Design -- Quality of Conformance -- Quality of Performance -- 1-4 Quality Control -- Off-Line Quality Control -- Statistical Process Control -- Acceptance Sampling Plans
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8 |
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|a 1-5 Quality Assurance -- 1-6 Quality Circles and Quality Improvement Teams -- 1-7 Customer Needs and Market Share -- Kano Model -- 1-8 Benefits of Quality Control and the Total Quality System -- Total Quality System -- 1-9 Quality and Reliability -- 1-10 Quality Improvement -- 1-11 Product and Service Costing -- Activity-Based Costing -- 1-12 Quality Costs -- Prevention Costs -- Appraisal Costs -- Internal Failure Costs -- External Failure Costs -- Hidden Failure Costs -- Quality Costs Data Requirements -- Process Cost Approach -- 1-13 Measuring Quality Costs
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8 |
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|a Impact of Quality Improvement on Quality Costs -- 1-14 Management of Quality -- 1-15 Quality and Productivity -- Effect on Cost -- Effect on Market -- 1-16 Total Quality Environmental Management -- Green Supply Chain -- Summary -- Key Terms -- Exercises -- References -- Chapter 2: Some Philosophies and Their Impact on Quality -- 2-1 Introduction and Chapter Objectives -- 2-2 Service Industries and Their Characteristics -- Differences in the Manufacturing and Service Sectors -- Service Quality Characteristics -- Measuring Service Quality -- Techniques for Evaluating Service Quality
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| 505 |
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|a 2-3 Model for Service Quality -- 2-4 W. Edwards Deming's Philosophy -- Extended Process -- Deming's 14 Points for Management -- Deming's Deadly Diseases -- 2-5 Philip B. Crosby's Philosophy -- Four Absolutes of Quality Management -- 14-Step Plan for Quality Improvement -- 2-6 Joseph M. Juran's Philosophy -- Quality Trilogy Process -- Quality Planning -- Quality Control -- Quality Improvement -- 2-7 The Three Philosophies Compared -- Definition of Quality -- Management Commitment -- Strategic Approach to a Quality System -- Measurement of Quality -- Never-Ending Process of Improvement
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| 505 |
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|a Education and Training -- Eliminating the Causes of Problems -- Goal Setting -- Structural Plan -- Summary -- Key Terms -- Exercises -- References -- Chapter 3: Quality Management: Practices, Tools, and Standards -- 3-1 Introduction and Chapter Objectives -- 3-2 Management Practices -- Total Quality Management -- Vision and Quality Policy -- Balanced Scorecard -- Performance Standards -- 3-3 Quality Function Deployment -- QFD Process -- 3-4 Benchmarking and Performance Evaluation -- Benchmarking -- Quality Auditing -- Vendor Selection and Certification Programs -- Vendor Rating and Selection
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| 500 |
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|a 3-5 Health Care Analytics
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 655 |
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0 |
|a Electronic books.
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| 758 |
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|i has work:
|a Fundamentals of quality control and improvement (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCYgw3YMbPbTDwDBPyBmKMK
|4 https://id.oclc.org/worldcat/ontology/hasWork
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| 776 |
0 |
8 |
|i Print version:
|a Mitra, Amitava
|t Fundamentals of Quality Control and Improvement
|d Newark : John Wiley & Sons, Incorporated,c2016
|z 9781118705148
|
| 830 |
|
0 |
|a New York Academy of Sciences Ser.
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=7103968
|z Texto completo
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| 938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL7103968
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| 994 |
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|a 92
|b IZTAP
|
