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OCoLC |
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20240329122006.0 |
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m o d |
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230209s2008 xx o ||| 0 eng d |
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|a EBLCP
|b eng
|c EBLCP
|d OCLCQ
|d OCLCO
|d OCLCQ
|d EBLCP
|d OCLCQ
|d OCLCL
|d OCLCQ
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| 020 |
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|a 9781118504895
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|a 1118504895
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| 035 |
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|a (OCoLC)1347023226
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0 |
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|a 658.3/125
|q OCoLC
|2 22/eng/20230216
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Guerra-López, Ingrid J.
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| 245 |
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|a Performance Evaluation
|h [electronic resource] :
|b Proven Approaches for Improving Program and Organizational Performance.
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| 260 |
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|a Newark :
|b John Wiley & Sons, Incorporated,
|c 2008.
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| 300 |
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|a 1 online resource (322 p.).
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| 490 |
1 |
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|a New York Academy of Sciences Ser. ;
|v v.52
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| 500 |
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|a Description based upon print version of record.
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|a Intro -- Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance -- Contents -- Acknowledgments -- Preface -- The Author -- Part One: Introduction to Evaluation -- One: Foundations of Evaluation -- A Brief Overview of Evaluation History -- Evaluation: Purpose and Definition -- Performance Improvement: A Conceptual Framework -- Making Evaluation Happen: Ensuring Stakeholders' Buy-In -- The Evaluator: A Job or a Role? -- The Relationship to Other Investigative Processes -- When Does Evaluation Occur? -- General Evaluation Orientations
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|a Challenges That Evaluators Face -- Ensuring Commitment -- Benefits of Evaluation -- Basic Definitions -- Key Points -- Reflection Questions -- Two: Principles of Performance-Based Evaluation -- Principle 1: Evaluation Is Based on Asking the Right Questions -- Principle 2: Evaluation of Process Is a Function of Obtained Results -- Principle 3: Goals and Objectives of Organizations Should Be Based on Valid Needs -- Principle 4: Derive Valid Needs Using a Top-Down Approach -- Principle 5: Every Organization Should Aim for the Best That Society Can Attain
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|a Principle 6: The Set of Evaluation Questions Drives the Evaluation Study -- Key Points -- Reflection Questions -- Part Two: Models of Evaluation -- Three: Overview of Existing Evaluation Models -- Overview of Classic Evaluation Models -- Objective-Based Evaluation: Tyler (1949) -- Consumer-Oriented Evaluation: Scriven (1967) -- Discrepancy Model of Evaluation: Provus (1971) -- Goal-Free Evaluation: Scriven (1974) -- Responsive/Client-Centered Evaluation: Stake (1975) -- Utilization-Focused Evaluation: Patton (1997) -- Selected Evaluation Models -- Selecting a Model
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|a Conceptualizing a Useful Evaluation That Fits the Situation -- Key Points -- Reflection Questions -- Four: Kirkpatrick's Four Levels of Evaluation -- Kirkpatrick's Levels -- Level 1 Evaluation: Reactions -- Level 2 Evaluation: Learning -- Level 3 Evaluation: Behavior -- Level 4 Evaluation: Results -- Comments on the Model -- Strengths and Limitations -- Application Example: Wagner (1995) -- Methodology -- Findings -- Issues -- Key Points -- Reflection Questions -- Five: Phillips's Return-On-Investment Methodology -- Phillips's ROI Process -- Collecting Postprogram Data
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|a Isolating the Effects of Training -- Converting Data to Monetary Values -- Tabulating the Costs of the Program -- Calculating the Return on Investment of the Program -- Identifying the Intangible Benefits of the Program -- Comments on the Model -- Strengths and Limitations -- Application Example: Blake (1999) -- Methodology -- Findings -- Key Points -- Reflection Questions -- Six: Brinkerhoff's Success Case Method -- The SCM Process -- Strengths and Weaknesses -- Application Example: Brinkerhoff (2005) -- Methodology -- Findings -- Key Points -- Reflection Questions
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| 500 |
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|a Seven: The Impact Evaluation Process
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 655 |
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0 |
|a Electronic books.
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| 758 |
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|i has work:
|a Performance Evaluation (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCYCxR88PHCpt9tJ6W4vpGd
|4 https://id.oclc.org/worldcat/ontology/hasWork
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| 776 |
0 |
8 |
|i Print version:
|a Guerra-López, Ingrid J.
|t Performance Evaluation
|d Newark : John Wiley & Sons, Incorporated,c2008
|z 9780787988838
|
| 830 |
|
0 |
|a New York Academy of Sciences Ser.
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=7103742
|z Texto completo
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| 938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL7103742
|
| 994 |
|
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|a 92
|b IZTAP
|
