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ITIL® 4. reference and study guide / High-velocity IT :
ITIL 4: High-velocity IT Reference and Study Guide will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 High-velocity IT, the entire pathway of ITIL 4 Managing professional and want a great, quick and easy way to study and have a so...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Norwich, United Kingdom :
TSO (The Stationery Office), part of Williams Lea,
[2021]
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 246 | 3 | |a ITIL 4 High-velocity IT : |b reference and study guide | |
| 246 | 3 | 0 | |a High-velocity IT |
| 264 | 1 | |a Norwich, United Kingdom : |b TSO (The Stationery Office), part of Williams Lea, |c [2021] | |
| 264 | 4 | |c ©2021 | |
| 300 | |a 1 online resource (76 p.) : |b color illustrations | ||
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| 520 | |a ITIL 4: High-velocity IT Reference and Study Guide will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 High-velocity IT, the entire pathway of ITIL 4 Managing professional and want a great, quick and easy way to study and have a source of ongoing reference. | ||
| 505 | 0 | |a Intro -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- About this guide -- 1 Introduction -- 2 Key terms and concepts -- 2.1 Overview of high-velocity IT -- 2.2 Key terms -- 2.3 High-velocity IT objectives -- 2.4 Key characteristics of high-velocity IT -- 2.5 Service-dominant logic -- 3 High-velocity IT across the ITIL model -- 3.1 Four dimensions of service management -- 3.2 Service value system -- 3.3 Service value chain -- 3.4 Digital product lifecycles -- 4 High-velocity IT culture -- 4.1 Key behaviour patterns -- 4.2 Models and concepts -- 5 High-velocity IT techniques -- 5.1 Techniques for valuable investments -- 5.2 ITIL practices contributing to valuable investments -- 5.3 Techniques for fast development -- 5.4 ITIL practices contributing to fast development -- 5.5 Techniques for resilient operations -- 5.6 ITIL practices contributing to resilient operations -- 5.7 Techniques for co-created value -- 5.8 ITIL practices contributing to co-created value -- 5.9 Techniques for assured conformance -- 5.10 ITIL practices contributing to assured conformance -- 6 Taking the HVIT examination -- 6.1 Purpose of the ITIL 4 HVIT qualification -- 6.2 Examination overview -- 6.3 Question type examples -- 6.4 Examination modalities -- 7 The ITIL 4 certification scheme -- 7.1 ITIL Foundation -- 7.2 ITIL Managing Professional stream -- 7.3 ITIL Strategic Leader stream -- 7.4 ITIL Master -- 7.5 ITIL and the T-shaped individual -- 8 ITIL 4: High-velocity IT syllabus -- End notes -- Further information. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
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| 650 | 6 | |a ITIL (Norme) |x Examens |v Guides de l'étudiant. | |
| 650 | 6 | |a Technologie de l'information |x Gestion |x Examens |v Guides de l'étudiant. | |
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