Little BIG Things in Operational Excellence.

A definitive guide to refocus your attention from running the business to growing the business efficiently.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Sarkar, Debashis
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New Delhi, India : SAGE Publications, 2021.
Temas:
Industrial management.
Organizational change.
Business planning.
Gestion d'entreprise.
Changement organisationnel.
Business planning
Industrial management
Organizational change
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Contents
  • Preface
  • Acknowledgements
  • Chapter 1 Many Hues of Operational Excellence
  • Chapter 2 7 Ps of Operational Excellence
  • Chapter 3 Energizing an Operational Excellence Transformation
  • Chapter 4 When a Rejected Take-off Is Imminent
  • Chapter 5 Power of Early Wins
  • Chapter 6 How to Lose Friends and Alienate Staff
  • Chapter 7 10 Laws of Process Work
  • Chapter 8 Make Better Decisions by Questioning
  • Chapter 9 The Bed Sheet Scandal
  • Chapter 10 Taking the OPEX Flight
  • Chapter 11 Alan Kurdi, Fukushima and Emotional Connection
  • Chapter 12 It's Not WHAT but HOW You Say
  • Chapter 13 Story of an Unsung Pioneer
  • Chapter 14 Using Neuroscience to Manage Change
  • Chapter 15 Pressing the Idea Button
  • Chapter 16 When Good Is the Enemy of Better
  • Chapter 17 It's Not about Cost Cutting
  • Chapter 18 Collaboration Wins Games
  • Chapter 19 Don't Serve Your CustomersDeep-fried Lizards
  • Chapter 20 Judgement of Paris
  • Chapter 21 Power of Past Accomplishments
  • Chapter 22 Complexity Management
  • Chapter 23 Taking Risks during a Downturn
  • Chapter 24 What the Tenerife Air Disaster Taught Us
  • Chapter 25 Managing the Third-quarter Phenomenon
  • Chapter 26 Learnings from the First Space Mutiny
  • Chapter 27 Understanding the Blackbox of Culture
  • Chapter 28 Demystifying Robotic Process Automation
  • Chapter 29 Embrace Conflict to Solidify Outcomes
  • Chapter 30 Why Employees Don't Follow Processes
  • Chapter 31 Perfect Your Brainstorming Techniques
  • Chapter 32 Strategies for Behaviour Change
  • Chapter 33 The Privacy Paradox
  • Chapter 34 Nine Laws of Customers
  • Chapter 35 Know the Types of Customer Data
  • Chapter 36 The Power of Open Big Room
  • Chapter 37 Knowing the Mechanics of Teams
  • About the Author

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