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Consumer Protection in E-Retailing in ASEAN

While many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Ha, Huong
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Business Expert Press, 2021.
Colección:Issn Ser.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Ha, Huong. 
245 1 0 |a Consumer Protection in E-Retailing in ASEAN  |h [electronic resource]. 
260 |a New York :  |b Business Expert Press,  |c 2021. 
300 |a 1 online resource (166 p.). 
490 1 |a Issn Ser. 
500 |a Description based upon print version of record. 
505 0 |a Chapter 1. Introduction of e-consumer protection in e-retailing in ASEAN -- Chapter 2. Issues associated with e-consumer protection -- Chapter 3. The current e-consumer protection framework -- Chapter 4. A proposed multisector governance frameworkfor e-consumer protection -- Chapter 5. Case studies of e-consumer protectionin ASEAN -- Chapter 6. Conclusion: e-consumer protection now and in the future. 
520 3 |a While many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there are several issues associated with e-consumer protection. This book examines how consumers are protected on the online marketplace in the context of ASEAN countries. Specifically, this project: (i) Discusses the six issues of e-consumer protection (e.g., information about transaction, product quality, privacy, security, redress, and jurisdiction); (ii) Examines the policy/governance approach adopted by different sectors to address the issues of e-consumer protection; and (iii) Proposes a multisector governance framework for e-consumer protection. Three short case studies on Lazada in Singapore, Shopee in Vietnam, and Zalora in Malaysia are also included to illustrate how well-known e-retailers protect their e-customers. Overall, this book is interdisciplinary, including research on consumer protection, governance, management, and policy/regulation. It provides sources of information and knowledge which focus on both theoretical and practical aspects of e-consumer protection in ASEAN countries. Also, the roles from different sectors are examined to produce comprehensive findings and analysis of the governance process. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
610 2 0 |a ASEAN. 
610 2 7 |a ASEAN  |2 fast 
650 0 |a Retail trade  |z Southeast Asia. 
650 0 |a Electronic commerce  |z Southeast Asia. 
650 0 |a Consumer protection  |z Southeast Asia. 
650 0 |a Internet marketing  |z Southeast Asia. 
650 6 |a Commerce de détail  |z Asie du Sud-Est. 
650 6 |a Commerce électronique  |z Asie du Sud-Est. 
650 6 |a Consommateurs  |x Protection  |z Asie du Sud-Est. 
650 6 |a Marketing sur Internet  |z Asie du Sud-Est. 
650 7 |a Consumer protection  |2 fast 
650 7 |a Electronic commerce  |2 fast 
650 7 |a Internet marketing  |2 fast 
650 7 |a Retail trade  |2 fast 
651 7 |a Southeast Asia  |2 fast 
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776 0 8 |i Print version:  |a Ha, Huong  |t Consumer Protection in E-Retailing in ASEAN  |d New York : Business Expert Press,c2021  |z 9781953349606 
830 0 |a Issn Ser. 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=6455411  |z Texto completo 
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938 |a ProQuest Ebook Central  |b EBLB  |n EBL6455411 
938 |a EBSCOhost  |b EBSC  |n 2729848 
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