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Digital Business Transformation How Established Companies Sustain Competitive Advantage from Now to Next.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Vaz, Nigel
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2021.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright
  • Contents
  • Preface
  • Section 1: Now
  • Chapter 1 The Death of Business as Usual
  • It's All Change
  • Truth, Knowledge, Vision
  • Constant Beta
  • Digital Assets and Liabilities
  • Digital Business Transformation: Why It's More Than Just Technology
  • Chapter 2 The Four Forces of Connected Change
  • Customer Behaviors
  • Technological Change
  • Business Models
  • Societal Change
  • Chapter 3 What Is Slowing Down Established Businesses?: Blocks, Brakes, and Behaviors
  • Top-down Decision Making
  • Organizational Silos
  • Legacy Technology
  • Short-termism
  • Talent Shortages
  • Values and Culture (and Purpose)
  • "Not Invented Here"
  • Section 2: Next
  • Chapter 4 Characteristics of a Digital Business
  • The Inconvenient Truth
  • Decoding What Digital Companies Do Well
  • Decoding How They Do It
  • Chapter 5 The Big Hairy Audacious Goals (BHAGs) of Digital Business Transformation
  • The Two BHAGs of Digital Business Transformation
  • Goal 1: Developing the Muscle of Continuous Change (the PS How)
  • Goal 2: Building the Capability to Identify and Realize Value (SPEED)
  • Chapter 6 Strategy
  • Swarm Intelligence
  • The Role of Strategy
  • Anchor Strategy on Your Customer, Not Your Competition
  • Determine "Where to Play" by Looking at Your Market Differently (the D-3 Model)
  • "How to Win": View Your Transformation as a Portfolio of Moves
  • Build "Your" Capabilities: The Partner Ecosystem
  • Bringing Products to Market: The Elusive Product-Market Fit
  • Chapter 7 Product
  • Operating in Constant Beta
  • The Relentless Hunt for Value
  • The Inconvenient Truths of Product
  • The Forces of Change in Product
  • Agile, Lean, and DevOps
  • Banking Case Study: Transforming Product
  • Chapter 8 Experience
  • Everything in Your Business Contributes to Your Customer Experience
  • What Is Experience, Anyway?
  • Orienting to the Customer
  • Brand Is the Experience and Experience Is the Brand
  • Data and Computation
  • What Makes a Great Experience? LEAD (Light, Ethical, Accessible, Dataful)
  • Chapter 9 Engineering
  • Technology as a Cost Center to Technology as a Value-driver
  • Spaghetti Tech: The Layers of Enterprise IT
  • Moore's Law
  • Legacy Technology
  • The Impact of Product and Rise of Engineering
  • Technology and Engineering
  • Architecture: Cloud
  • Microservices
  • Ways of Working: Agile, Lean, DevOps
  • Engineers
  • Automation
  • It's All About the Talent
  • Chapter 10 Data
  • Data as an Asset
  • Getting Started with Data
  • Utility: How Do You Get Useful Data on the Right Audience?
  • Data Architecture: Is the Data in a Format and Structure That Are Accessible?
  • Data Science and Artificial Intelligence
  • Designing for Data: How Do You Design Your Products, Services, and Experiences to Collect Data?
  • Ethics: How Does Becoming Data-led Impact Your Ethical Responsibility?
  • Chapter 11 Leading a Gryphon Organization
  • Learning to Think Differently