Facilities Manager's Desk Reference

Mostrar otras versiones (4)
Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wiggins, Jane M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2020.
Edición:3rd ed.
Temas:
Facility management.
Implantation (Organisation) > Planification.
facility management.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • List of Abbreviations
  • Introduction
  • Chapter 1 History of FacilitiesManagement
  • 1.1 Origins of facilities management
  • 1.2 A brief history of FM
  • 1.3 Growth of the FM profession
  • 1.4 Defining FM
  • 1.5 Development of FM
  • 1.6 Trends
  • Chapter 2 Key Drivers of Facilities Management
  • 2.1 The business organisation
  • 2.2 Demand and supply
  • 2.3 Roles of FM
  • 2.4 Drivers of FM
  • 2.5 Champion of end-users
  • 2.6 Flexibility in office space
  • 2.7 A recruitment differentiator
  • 2.8 Scope of services
  • 2.9 Impact of working environment on productivity
  • 2.10 The virtual office
  • 2.11 Technology-systems integration
  • 2.12 Building designs
  • 2.13 Financial performance
  • 2.14 Ownership of the property
  • 2.15 Value added
  • 2.16 Service profit chain
  • 2.17 FM's contribution
  • 2.18 Performance measurement
  • 2.19 Performance indicators
  • 2.20 Benchmarking
  • 2.21 Future trends
  • Chapter 3 Activities in Facilities Management
  • 3.1 Introduction
  • 3.2 Facilitation of services and information
  • 3.3 Management functions
  • 3.4 Premises and building management
  • 3.5 Business support services
  • 3.6 Scope and extent of FM activities and services
  • 3.7 FM and the property management function
  • Chapter 4 Delivering Facilities Management
  • Strategy
  • 4.1 Introduction
  • 4.2 Business strategy
  • 4.3 Identifying needs
  • 4.4 Benefits of a strategic approach
  • 4.5 Strategic analysis
  • 4.6 Determining factors
  • 4.7 Premises policy
  • 4.8 Facilities audit
  • 4.9 Audit process
  • 4.10 Awareness
  • 4.11 Space audit
  • 4.12 Audit stage 1 - fact finding
  • 4.13 Audit stage 2 - further investigation
  • 4.14 Audit benefits
  • 4.15 Developing solutions
  • 4.16 Strategy implementation
  • 4.17 FM strategy models
  • Chapter 5 Outsourcing
  • 5.1 Introduction
  • 5.2 Multi-service contracts
  • 5.3 Best Value
  • 5.4 Longer contracts
  • 5.5 Integrated FM solutions
  • 5.6 Benefit analysis
  • 5.7 Intelligent client
  • 5.8 FM outsourcing models
  • 5.9 Vested sourcing
  • 5.10 Selection process
  • Chapter 6 Financial Management
  • 6.1 Introduction
  • 6.2 Financial systems and process
  • 6.3 The finance department
  • 6.4 Financial controls
  • 6.5 Financial statements
  • 6.6 Finance and the FM
  • 6.7 Sources of funding
  • 6.8 Use of funding
  • 6.9 Fixed assets
  • 6.10 Working capital
  • 6.11 Investments
  • 6.12 The balance sheet
  • 6.13 The profit and loss account
  • 6.14 Cash flow statement
  • 6.15 Performance measurement
  • 6.16 Profitability
  • 6.17 Liquidity
  • 6.18 Other liquidity issues
  • 6.19 Annual reports of accounts
  • 6.20 Financial accounting standards
  • 6.21 Budgets
  • 6.22 Roles of budgets
  • 6.23 Budget design
  • 6.24 Capital or revenue
  • 6.25 Property costs
  • 6.26 Budget variances
  • 6.27 Cost data
  • 6.28 Cost accounting
  • 6.29 Cost centres
  • 6.30 Cash flow
  • 6.31 Leases
  • 6.32 Tax
  • 6.33 Depreciation
  • 6.34 Financial business cases

Ejemplares similares