Pivoting During the Pandemic Ideas for Serving Your Community Anytime, Anywhere.
Sharing lessons learned and barriers overcome, this book will spur you towards new ways of serving your patrons during unprecedented times.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Chicago :
American Library Association,
2020.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Intro
- Contents
- Introduction
- Chapter 1: Fostering Social Connections
- Citizen Science Programs Foster Community
- Newsflash: Libraries Have the Local Scoop
- Together at Home
- It's about You
- Chapter 2: Engaging Your Community
- Lesson 1: Be Patient
- Lesson 2: Be Flexible
- Lesson 3: Use a Growth Mindset
- Lesson 4: Partner Up
- Lesson 5: Communication Is Key
- Lesson 6: Assessment and Reflection
- Still Learning
- Chapter 3: Providing a Seamless
- Embrace Virtual Reference Service
- Build on the Basics
- Sharing Is Caring (Mostly)
- Be a Know-It-All (about Your Library)
- Turn and Face the Strange
- Chapter 4: A Genealogy Library
- The Quarantine
- Phased Reopening
- Current and Future Look of the Genealogy Library
- Reflections
- Chapter 5: Hotspot Lending
- Niles Hotspot Program
- Pandemic Hotspot Users
- Lessons Learned
- Broadband Is More Important Than Ever
- Chapter 6: Moving Health and Wellness Online at Your Library
- Moving Online
- Partnerships Are Powerful
- Don't Forget the Staff
- Chapter 7: Community Can
- Library Cards
- Homebound Service
- Steps for New Homebound Patrons
- The Staff Side of Homebound Service
- Ready for Tomorrow
- Chapter 8: A New Reader's Advisory Service during the Pandemic
- The Genesis of a New Service
- Reader's Advisory Service Goes Remote
- Teamwork Makes the Book Chat Dream Work
- Chapter 9: Improving Accessibility in Virtual Programs and Services
- What Is Virtual Accessibility?
- Teaching People to Use Virtual Services
- Making Connections
- Chapter 10: Storytime in the
- Staying Connected
- Going Virtual
- Work with What You Have
- That's a Wrap!
- Chapter 11: The Genealogy Roadshow
- The Genealogy Roadshow
- The Spring and Summer of Webinars
- The Value of Programming Partnerships
- Chapter 12: Moving the Library's
- Pandemic Response
- Results
- New Programs and Projects
- Innovations to Benefit the Library in the Future
- Chapter 13: Serving Older Adults
- Three Generations of Older Adults
- A Library Steps Up
- Promising Practices to Assist Older Adults
- Older Adults and the Digital Divide
- Looking Forward
- Chapter 14: Never Let a Crisis Go to Waste
- 1: Library Card Application Process
- 2: Fines and Fees
- 3: Auto-Expiring Customer Accounts
- It's Time to Fix the Funnel
- Chapter 15: Helping Students Succeed
- How Can Public Libraries Help?
- Silver Lining
- Chapter 16: Panic, Pivot, and Press Play
- Virtual Services
- The Power of Partnerships
- Communication and Promotion
- What We Learned
- Chapter 17: Early Literacy Services
- Virtual Storytimes
- Parent Workshops
- Professional Development for Library Staff
- Supporting Educators
- Outreach
- Silver Linings and Lessons Learned
- Chapter 18: Tech Support in Public Libraries during the COVID-19 Shutdown
- Adaptations to the Pandemic
- Obstacles and Possible Solutions