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Leadership Skills for Maintenance Supervisors and Managers

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Levitt, Joel D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milton : Taylor & Francis Group, 2020.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Half Title
  • Title Page
  • Copyright Page
  • Dedication
  • Table of Contents
  • Preface
  • Author
  • Introduction
  • Genesis of This Book
  • How to use this book?
  • Learning to Learn
  • Section I: Psychology of Supervision and of Subordinates
  • Chapter 1: What Is Supervision?
  • Leadership, Management, and Supervision
  • Performance
  • Other Traits
  • Advice from Experts
  • Supervision in a Union Environment
  • Active Supervision versus Passive Supervision
  • Chapter 2: Maintenance Mentoring and Role Models
  • Demographics
  • Mentoring
  • Supervisor Is a Role Model
  • Chapter 3: Maintenance Supervisor Personality Profiles
  • Keys to This Personality Inventory
  • Supervisor Personality Descriptions
  • Chapter 4: Company Culture
  • What Is Your Culture of Reliability?
  • Organization Mission, Vision, and Values
  • Chapter 5: Getting Through to Other Humans
  • Communications
  • Important Issue
  • Chapter 6: Motivation
  • The Probable Structure of Motivation
  • Type I: 8 Everyday Motivational Techniques
  • Type II: 6 Intervention Techniques
  • Chapter 7: Goals Are a Motivational Technique
  • Keeping Goals Alive
  • Kinds of Goals
  • SMART Goals
  • Stretch Goals
  • Impossible Goals
  • Keep Goals Powerful
  • Pitfall: Noise!
  • Using Teams
  • Failing Forward: Why Goals Work Even If You Fail
  • Last Word
  • Chapter 8: Coping with Difficult People
  • Five Techniques to Coping with Difficult People/Situations
  • Chapter 9: Be Alert for Unconscious Bias, Everyone Has It
  • Ten Traps of the Human Mind
  • When You Run Meetings, Be Alert for Cognitive Laziness!
  • Clustering Illusion
  • Red Herring
  • Rationalization
  • Texas Sharpshooter Fallacy
  • Wrong Direction
  • Section II: Maintenance Management for Supervisors
  • Chapter 10: Understanding and Avoiding Breakdowns
  • Legacy
  • Breakdown Strategy (CALLED RUN TO FAILURE STRATEGY)
  • Let's Get Clear about Who the Enemy Is
  • Losses Due to Downtime Can Dwarf Costs of Maintenance
  • There Is a Good Deal of Ignorance about Breakdowns
  • Random Failures
  • Deep Dive into Breakdown Consequences
  • Chapter 11: Practical Safety for Supervisors
  • What Causes Accidents?
  • Why Did These Injuries Occur?
  • Accidents and Quality
  • Job Safety Analysis
  • Action Items for Quality and Safety
  • Hazard Communication
  • Chapter 12: World-Class Maintenance
  • Attributes of World-Class Maintenance Departments
  • Another Look at World-Class Performance
  • Chapter 13: Asset Management
  • Knowledge Domains of the Uptime Elements
  • Asset Management (AM) (Yellow)
  • Reliability Engineering for Maintenance (REM) (Orange)
  • Asset Condition Management (ACM) (Green)
  • Work Execution Management (WEM) (Blue)
  • Leadership for Maintenance (LEM) (Red)
  • ISO 55000
  • System for Asset Management and Reliability
  • Policy
  • New York City Metropolitan Transportation Authority Asset Management Policy
  • Ideas about Asset Management