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A Handbook for Support Workers in Health and Social Care A Person-Centred Approach.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milton :
Taylor & Francis Group,
2020.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover
- Half Title
- Title Page
- Copyright page
- Dedication
- Contents
- List of figures
- List of tables
- List of boxes
- 1. Introduction
- The title 'support worker'
- How to read and use this handbook
- Important themes throughout the handbook
- 2. Knowing yourself
- Introduction
- Learning outcomes
- Setting the scene
- Being self-aware
- Emotional intelligence
- The Johari window
- Discrimination
- Values and beliefs
- Reflection in action
- Self-awareness and recognising the negative toll of caring
- Supervision and mentoring
- Peer support
- Resilience
- Self-care
- Conclusion
- 3. Know your support worker role
- Introduction
- Learning outcomes
- Setting the scene
- Your title
- Changing roles and your duty of care
- Your employer's duty
- Moral duty
- Client group
- Conclusion
- 4. Knowing the law to keep ourselves and our clients safe
- Introduction
- Learning outcomes
- Setting the scene
- How law is made in the UK
- Europe
- Standards of care underpinned by the law
- Conclusion
- 5. Knowing how to be with people
- Introduction
- Learning outcomes
- Setting the scene
- Person-centred care
- The patient relationship starts with 'hello'
- Compassion
- Barriers to person-centred care for the patient
- Promoting dignity
- Creating the right conditions for the relationship with the patient
- Core conditions
- 6. Knowing how to keep accurate records
- Introduction
- Learning outcomes
- Setting the scene
- Make sure you and others can read it and understand it accurately
- Link to organisational guidance and training
- Data handling
- Good practice: Life stories and dementia
- Conclusion
- 7. Know how to work in a person-centred way
- Introduction
- Learning outcomes
- Setting the scene
- From powerlessness to empowerment
- Choice
- The funnel of communication
- Positive risk taking
- Supporting difficult choices
- From person-centred to personalisation
- Privacy and dignity
- Confidentiality and social media
- Safeguarding
- Safeguarding and your responsibilities
- Children and young people
- Vulnerable adults
- Abuse
- Mental health awareness
- Dementia
- Conclusion
- 8. Know how to be competent in your current role
- Introduction
- Learning outcomes
- Setting the scene
- Training and development
- Theory and practice
- Development scales
- Competency debate
- How to measure support worker competence and evaluate quality care
- How to record and keep evidence of competence
- Conclusion
- 9. Know how to develop for new opportunities
- Introduction
- Learning outcomes
- Setting the scene
- Lifelong learning
- Continuing professional development
- Learning as adults
- Learning technologies
- Education and Covid-19
- How to stay up to date
- Career progression
- Regulatory and professional bodies
- Apprenticeships
- Shadowing
- Qualifications
- Foundation degrees
- A new post