|
|
|
|
| LEADER |
00000cam a2200000Mu 4500 |
| 001 |
EBOOKCENTRAL_on1202468298 |
| 003 |
OCoLC |
| 005 |
20240329122006.0 |
| 006 |
m o d |
| 007 |
cr ||||||||||| |
| 008 |
201031s2020 xx o ||| 0 eng d |
| 040 |
|
|
|a EBLCP
|b eng
|c EBLCP
|d YDX
|d OCLCQ
|d REDDC
|d OCLCO
|d OCLCL
|
| 019 |
|
|
|a 1201225469
|
| 020 |
|
|
|a 9781000217735
|
| 020 |
|
|
|a 1000217736
|
| 020 |
|
|
|z 0367903040
|
| 020 |
|
|
|z 9780367903046
|
| 035 |
|
|
|a (OCoLC)1202468298
|z (OCoLC)1201225469
|
| 050 |
|
4 |
|a HD58.8
|b .S785 2021
|
| 082 |
|
4 |
|a 658.4/08
|q OCoLC
|2 23/eng/20230216
|
| 049 |
|
|
|a UAMI
|
| 100 |
1 |
|
|a Strobel, Brian.
|
| 245 |
1 |
0 |
|a Pursuing Excellence
|h [electronic resource] :
|b A Values-Based, Systems Approach to Help Companies Become More Resilient.
|
| 260 |
|
|
|a Milton :
|b Productivity Press,
|c 2020.
|
| 300 |
|
|
|a 1 online resource (218 p.)
|
| 500 |
|
|
|a Description based upon print version of record.
|
| 505 |
0 |
|
|a Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Foreword -- Acknowledgments -- Prologue -- Introduction -- A Story from the Past -- Applying the Book's Concepts -- The Lens of Operational Excellence -- Part I: Things that are and that Could be -- Chapter 1 Start with the Beginning but Focus on the End -- A Very Brief History of Excellence -- Quality Management Principles -- Continuous Improvement -- What Operational Excellence Looks Like -- Values and Beliefs -- Culture -- Leadership and Strategy -- Systems and Structures -- Marketspace -- People
|
| 505 |
8 |
|
|a Processes -- Products -- Customer Experience -- Communicating Our Intent -- Leading the Movement to Excellence -- Part II: Things we don't See -- Chapter 2 Validating Our Values and Beliefs -- What we Believe and Value -- Documenting what we Believe -- Measuring what we Value -- Chapter 3 Honing Our Culture -- The Way Things Get Done Around here -- Learning -- Friction -- Victimhood -- Deviance -- Toxicity -- Chapter 4 Clarifying Our Leadership -- Leadership Versus Management -- Leadership Style -- Management Skills -- Decision-Making -- Chapter 5 Aligning Our Strategy -- Alignment
|
| 505 |
8 |
|
|a Goals and Objectives -- Organizational Strategy -- Strategic Goal Deployment -- Chapter 6 Integrating Our Systems and Structures -- Systems Thinking -- Managing Complexity -- Risk and Opportunity Thinking -- Our Changing Organizational Construct -- Fragile VERSUS Robust -- Chapter 7 Understanding Our Marketspace -- Market Life Cycles and Leadership -- Black Swans, Blue Oceans, and Red Herrings -- Quality 4.0 -- Part III: Things we do See -- Chapter 8 Engaging Our People -- The Business of People -- Engagement -- Empowerment -- Accountability -- Teamwork and Individualism
|
| 505 |
8 |
|
|a Chapter 9 Improving Our Processes -- Our Written Rules for how Work Gets Done -- Why Good People do Bad Things -- Problem-Solving -- Chapter 10 Realizing Our Products -- Why Dominates what -- Design Thinking -- Innovation -- Quality Assured -- Part IV: Things the Customer Sees -- Chapter 11 Optimizing the Customer Experience -- The Purpose of Business -- Customer Assurance -- Internal Versus External Focus -- An Example of Excellence -- Part V: Why these Things Matter -- Chapter 12 Application -- Cost, Price, and Value -- Analytics -- Measuring Performance -- Management Systems -- Conclusion
|
| 505 |
8 |
|
|a Epilogue -- Notes -- Author
|
| 590 |
|
|
|a ProQuest Ebook Central
|b Ebook Central Academic Complete
|
| 650 |
|
0 |
|a Organizational effectiveness.
|
| 650 |
|
0 |
|a Organizational change.
|
| 650 |
|
0 |
|a Organizational behavior.
|
| 650 |
|
6 |
|a Efficacité organisationnelle.
|
| 650 |
|
6 |
|a Changement organisationnel.
|
| 650 |
|
6 |
|a Comportement organisationnel.
|
| 758 |
|
|
|i has work:
|a Pursuing excellence (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCFydjgkM7YWWcmm8GbmMvb
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
| 776 |
0 |
8 |
|i Print version:
|a Strobel, Brian
|t Pursuing Excellence : A Values-Based, Systems Approach to Help Companies Become More Resilient
|d Milton : Productivity Press,c2020
|z 9780367903046
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=6374122
|z Texto completo
|
| 938 |
|
|
|a ProQuest Ebook Central
|b EBLB
|n EBL6374122
|
| 938 |
|
|
|a YBP Library Services
|b YANK
|n 301633801
|
| 994 |
|
|
|a 92
|b IZTAP
|
