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Navigating the minefield a practical KM companion /
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milwaukee, Wisconsin :
ASQ Quality Press,
[2017]
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Intro
- Title Page
- CIP data
- Contents
- List of Figures
- Acknowledgements
- Chapter 1 About This Book
- KM Programs We Looked At
- Chapter 2 Surveying the Minefield
- KM Program Drivers
- Program Scoping Tasks
- Summary
- Chapter 3 Entering the Minefield
- Gearing Up
- Taking the First Step
- Stories From Our Interviewees
- Summary
- Chapter 4 Keeping KM Going-When It Is Working
- Proven Successful KM Tactics
- When KM is Working
- Summary
- Chapter 5 Killing KM
- The NRC Story
- The British Petroleum Story
- The HP/Compaq/Digital Story
- Chapter 6 What We Admired and Why
- Airbus
- Arup
- Malaysia Petroleum Management
- Sellafield
- Chapter 7 What Surprised Us
- Chapter 8 And Finally...
- The Eight ""Ates
- Appendix 1 The Consultant Dilemma
- Types of Consultancy
- Selecting and Managing the Consultant
- From the Consultant's Viewpoint
- Appendix 2 The Method or How We Came to Write This Book
- Who We Are
- Forming the Team
- Interviewee Selection Criteria
- The Process We Used to Write the Book
- Books Recommended by Our Interviewees
- Glossary
- Index