Tabla de Contenidos:
  • The impact of license agreements on access to information : a challenge for academic libraries / Stacey L. Bowers
  • Users' information needs in academic libraries of the 21st century : assessment of the Libqual+TM tools in improving service quality standards / Maria Anna Jankowska
  • Bibliographic management software and Z39.50 connection in Thai academic libraries / Aurathai Waressa-ard
  • Fair use in the twenty-first century : a librarian's perpective / Angela Weiler
  • Increasing information retrieval through subject access improvements / Susan E. Russell and Jie Huang
  • An overview of LIS open access literature / Ángel Borrego, Candela Ollé and Marta Somoza.