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CUSTOMER OBSESSED COMPANY why customer success is becoming the only competitive advantage cloth.
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and spe...
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
[Place of publication not identified],
JOHN WILEY,
2019.
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| Subjects: | |
| Online Access: | Texto completo |