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CUSTOMER OBSESSED COMPANY why customer success is becoming the only competitive advantage cloth.
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and spe...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified],
JOHN WILEY,
2019.
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| Temas: | |
| Acceso en línea: | Texto completo |