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Telephone triage for oncology nurses

The third edition of Telephone Triage for Oncology Nurses gives an updated look at the process of telephone triage

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Hickey, Margaret (Margaret M.) (Editor ), Newton, Susan, 1967- (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Pittsburgh, Pennsylvania Oncology Nursing Society [2019]
Edición:Third edition
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • Preface
  • Acknowledgments
  • Introduction
  • References
  • Overview
  • References
  • Models of Telephone Triage and Use of Guidelines
  • Introduction
  • Care Delivery Models of Telephone Nursing
  • Factors That Influence Telephone Nursing Care Models and Processes
  • Assessment Methods Used During Telephone Triage
  • Comprehensive Assessment
  • Diagnosis/Goal
  • Plan/Intervention
  • Evaluation
  • Clinical Decision Support Tools for Telephone Nursing
  • Documentation of the Telephone Encounter
  • Summary
  • References
  • Setting Up a Telephone Triage Call Center
  • Scope of the Business
  • Workspace and Environment
  • References
  • Oral Therapies and Telephone Triage
  • Introduction
  • Resources
  • Assessment Criteria
  • Report to Healthcare Provider
  • Homecare Instructions
  • Oncology Nursing Society Resources on Managing Oral Therapies
  • References
  • Legal Concerns of Telephone Triage
  • Introduction
  • Standards of Care
  • Nursing Practice Issues
  • Scope of Practice
  • Telephone Triage Liability
  • What Constitutes Liability?
  • Case Law
  • Strategies to Minimize Liability
  • Patient Confidentiality
  • Communicating with Special Populations
  • Clinical Competency
  • Summary
  • References
  • Telephone Triage Protocols
  • Alopecia
  • Alterations in Sexuality
  • Anorexia
  • Antibiotic Therapy Problems
  • Anxiety
  • Bleeding
  • Bone Loss
  • Confusion/Change in Level of Consciousness
  • Constipation
  • Cough
  • Deep Vein Thrombosis
  • Depressed Mood
  • Diarrhea
  • Difficulty or Pain With Urination
  • Dizziness
  • Dysgeusia (Taste Dysfunction)
  • Dysphagia
  • Dyspnea
  • Esophagitis
  • Fatigue
  • Fever With Neutropenia
  • Fever Without Neutropenia
  • Flu-Like Symptoms
  • Hand-Foot Syndrome
  • Headache
  • Hematuria
  • Hemoptysis
  • Hiccups (Singultus)
  • Immune-Related Adverse Events
  • Lymphedema
  • Malignant Ascites
  • Menopausal Symptoms
  • Myalgia and Arthralgia
  • Nausea and Vomiting
  • Oral Mucositis
  • Pain
  • Paresthesia (Peripheral Neuropathy)
  • Phlebitis
  • Pruritus (Itch)
  • Rash
  • Seizures
  • Sleep-Wake Disturbances
  • Venous Access Device Problems
  • Xerostomia (Dry Mouth)
  • Appendices
  • Appendix A. Telephone Nursing Practice Guideline
  • Appendix B. After Chemotherapy Follow-Up: Call Guidelines
  • Appendix C. St. Luke's Telephone Triage Form
  • Appendix D. Sample Oral Chemotherapy Adherence/Adverse Event Telephone Encounter Form
  • Index