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Stop listening to the customer : try hearing your brand instead /

The customer is not always right. Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Ferrier, Adam (Autor), Flemming, Jen (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milton, Qld : John Wiley & Sons Australia, Ltd, 2020.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:The customer is not always right. Far from it. What the customer wants is often at odds with what is best for the business or brand. Adam draws on his years of creative agency experience, the wisdom of other voices, as well as marketing science to outline the dangers of listening to the customer too much and reveals what you can do about it. This book will show you how to build a strong brand or business.
Descripción Física:1 online resource (xx, 198 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:0730370623
9780730370611
0730370615
9780730370628
Acceso:National edeposit: Available onsite at national, state and territory libraries