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Moving Forward and Making an Impact in Service Research : From Research Priorities to Research Methodologies.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lariviere, Bart
Otros Autores: Kandampully, Jay
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford, West Yorkshire : Emerald Publishing Limited, 2019.
Colección:Journal of Service Management Ser.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Covers
  • Guest editorial
  • Bridging the data divide between practitioners and academics
  • Designing, writing-up and reviewing case study research: an equifinality perspective
  • Advancing service design research with design science research
  • From words to pixels: text and image mining methods for service research
  • Neuroscience in service research: an overview and discussion of its possibilities
  • An update on customer value: state of the art, revised typology, and research agenda