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Kirkpatrick's four levels of training evaluation /

Presenting a powerful training evaluation methodology, this book provides innovative concepts, principles, techniques, and case studies that will help you to better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Kirkpatrick, James D. (Autor), Kirkpatrick, Wendy Kayser (Autor)
Formato: eBook
Idioma:Inglés
Publicado: Alexandria, Va. : Association for Talent Development, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Part One: Basics of Evaluation: 1. Reasons for Evaluating ; 2. The New World Kirkpatrick Model ; 3. Developing an Effective Evaluation Strategy ; 4. The Kirkpatrick Foundational Principles
  • Part Two: Data Collection Guidelines, Methods and Tools: 5. Evaluating Level 1: Reaction ; 6. Evaluating Level 2: Learning ; 7. Evaluating Level 3: Behavior ; 8. EvaluatingLevel 4: Results ; 9. Evaluating Beyond Traditional Classroom Training ; 10. Instrument Creation Basics ; 11. Blended Evaluation(TM) Items and Sample Tools
  • Part Three: Data Analysis and Reporting Basics: 12. Making Data-based Decisions ; 13. Using the Success Case Method to Drive Performance and Results ; 14. So What? Now What? ; 15. Reporting Progress and Demonstrating Program Value ; 16. Avoiding Common Evaluation Pitfalls
  • Part Four: Case Studies: 17. Leadership Development Program: Greencore ; 18. Customer Service Program: Emirates Airlines ; 19. Sales Certification Program: Arjo Huntleigh ; 20. Accident Reduction Program: Maryland Transit Administration ; 21. Coaching Program: IHC NZ Call to Action
  • Index.