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Making sense of organizational change and innovation in health care : an everyday ethnography /

"This book explores the hospital via organisational ethnography (OE), an approach that involves a mix of fieldwork methods designed to analyse the hospital which also includes participatory observation, qualitative interviews and shadowing. One way to define a hospital is by its high level of f...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Reff Pedersen, Anne, 1970- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, NY : Routledge, 2020.
Colección:Routledge studies in health management.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Reff Pedersen, Anne,  |d 1970-  |e author. 
245 1 0 |a Making sense of organizational change and innovation in health care :  |b an everyday ethnography /  |c Anne Reff Pedersen. 
264 1 |a New York, NY :  |b Routledge,  |c 2020. 
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490 1 |a Routledge Studies in Health Management 
504 |a Includes bibliographical references and index. 
520 |a "This book explores the hospital via organisational ethnography (OE), an approach that involves a mix of fieldwork methods designed to analyse the hospital which also includes participatory observation, qualitative interviews and shadowing. One way to define a hospital is by its high level of formal organisation, resulting in written or digital communication as the main source of communication in patient journals, minutes and medical and quality guidelines. In contrast, in this book, the aspects of the informal organisation will be the focus. In spite of the many formal regulations of healthcare, hospitals are also chaotic organising places where many different groups of people interact in order to negotiate, to practice and to make sense of daily work tasks. The underlying argument is that, in the mundane everyday life of hospitals, frontline workers and their interactions with patients and local managers remain at the core of organising hospitals. The overall purpose of this book is to report stories back from the field of healthcare, demonstrating how people, spaces and work (as examples of events) become important elements of organising hospitals. The book will be of interest to students and scholars in and across healthcare management, organisation studies, ethnography, sociology, qualitative methods, anthropology, service management and cultural studies"--  |c Provided by publisher 
588 0 |a Print version record and CIP data provided by publisher. 
505 0 |a 1 Introduction -- 2 A Theoretical Narrative Approach to Organizational Change Studies -- 3 Making Sense of Everyday Innovation at a Clinical Ward Through Narratives of Visitation Routines -- 4 A Resistance and Everyday View on Health Care Professionals -- 5 Designing and Driving Collaborative, Everyday Innovation Using Narratives -- 6 Organizational Change Through Narratives of Administrative Coordination -- 7 Policy Narratives of Innovation Expectations -- 8 Concluding Remarks 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Health services administration  |v Case studies. 
650 0 |a Organizational change  |v Case studies. 
650 6 |a Services de santé  |x Administration  |v Études de cas. 
650 6 |a Changement organisationnel  |v Études de cas. 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a Health services administration  |2 fast 
650 7 |a Organizational change  |2 fast 
655 7 |a Case studies  |2 fast 
758 |i has work:  |a Making sense of organizational change and innovation in health care (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCGPfxDQbq9hP4pt6JyGg83  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Reff Pedersen, Anne, 1970-  |t Making sense of organizational change and innovation in health care.  |d New York, NY : Routledge, 2020  |z 9780367140625  |w (DLC) 2019033678 
830 0 |a Routledge studies in health management. 
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