Touch : five factors to growing and leading a human organization /

For better or worse, digital business has fundamentally changed how organizations hire staff, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect with people more effectively, we have lost the humanity - that critical person-to-person conne...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Maffin, Tod (Autor), Blevis, Mark (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Toronto : Dundurn Press, [2014]
Colección:desLibris. Books collection.
Temas:
Personnel management > Technological innovations.
Communication in personnel management.
Customer relations > Technological innovations.
Interpersonal communication > Technological innovations.
Personnel > Direction > Innovations.
Communication en direction du personnel.
Communication interpersonnelle > Innovations.
Organizational Development.
Systems & Planning.
Management.
Personnel management > Technological innovations
Communication in personnel management
Electronic commerce
Industrial relations > Effect of technological innovations on
Information resources management
Management information systems
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1 A Letter to You From Us
  • 2 The Five Factors
  • 3 Touch Assessment
  • 4 Leadership
  • 5 Communications
  • 6 Customer Service
  • 7 Marketing
  • 8 Web/Social
  • 5 Human Resources
  • 10 Legal
  • 11 Another Letter to You From Us.

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