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Practical Knowledge and Information Management
Practical Knowledge and Information Management is a guide written by and for knowledge and information management (KIM) practitioners. As well as offering an introduction to the field, it provides advice and expertise that can be applied to real-life workplace situations. It offers an antidote to hy...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Facet Publishing,
2018.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Intro; Title page; Contents; Chapter 1 Introduction to knowledge and information management; Definition; The history of knowledge management; The history of information management; How knowledge and information management works; Further reading; Chapter 2 Introducing knowledge and information management to organizations; Organizational culture and knowledge and information management; Who needs knowledge management?; Introducing knowledge and information management; Making the case for knowledge and information management; Further reading; Chapter 3 Information management and governance
- Information and data repositoriesTypes of repository; A word about controls; Key points of advice for good information management; Governance and policies; Recommended approaches; Further reading; Chapter 4 Communities and knowledge-sharing; Communication in the workplace; Supporting successful communities; Recommended approaches; Further reading; Chapter 5 Making knowledge explicit: knowledge bases, know-how and wikis; Knowledge organizing systems; Types of knowledge storage; Recommended approaches; Further reading; Chapter 6 Capturing knowledge legacy: passing on staff knowledge
- Storytelling and 'show and tell'Recommended approaches; After-action reviews and lessons learned; Knowledge capture from departing staff; Recommended approaches; Further reading; Afterword: the future of knowledge andinformation management; References; Index