|
|
|
|
| LEADER |
00000cam a2200000Mi 4500 |
| 001 |
EBOOKCENTRAL_on1076244512 |
| 003 |
OCoLC |
| 005 |
20240329122006.0 |
| 006 |
m o d |
| 007 |
cr |n|---||||| |
| 008 |
181124s2015 ie o 000 0 fre d |
| 040 |
|
|
|a EBLCP
|b eng
|e pn
|c EBLCP
|d OCLCQ
|d UEJ
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCL
|
| 020 |
|
|
|a 9782806260420
|
| 020 |
|
|
|a 2806260426
|
| 029 |
1 |
|
|a AU@
|b 000065980113
|
| 035 |
|
|
|a (OCoLC)1076244512
|
| 050 |
|
4 |
|a HF5415.5
|b .D454 2015
|
| 082 |
0 |
4 |
|a 658.812
|2 23
|
| 049 |
|
|
|a UAMI
|
| 100 |
1 |
|
|a Delers, Antoine.
|
| 245 |
1 |
0 |
|a CRM :
|b La gestion de la relation client.
|
| 260 |
|
|
|a Cork :
|b Primento Digital,
|c 2015.
|
| 300 |
|
|
|a 1 online resource (34 pages)
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 490 |
1 |
|
|a Gestion & Marketing ;
|v v. 30
|
| 588 |
0 |
|
|a Print version record.
|
| 505 |
0 |
|
|a Intro; Le CRM; Définition du modèle; Théorie -- Présentation du concept du CRM; Les origines; Implémenter une stratégie CRM en entreprise; Comprendre et valoriser la relation client; Avantages de la démarche CRM; Pour une bonne gestion de la relation client; Les étapes; Recommandations; Étude de cas; Répercussions; Limites et critiques du modèle; Extensions et modèles connexes; En résumé; Pour aller plus loin.
|
| 590 |
|
|
|a ProQuest Ebook Central
|b Ebook Central Academic Complete
|
| 650 |
|
0 |
|a Customer relations.
|
| 650 |
|
7 |
|a Customer relations
|2 fast
|
| 700 |
1 |
|
|a 50Minutes.fr.
|
| 700 |
1 |
|
|a Cadiat, Anne-Christine.
|
| 758 |
|
|
|i has work:
|a CRM (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCXPKdv7m6Jwdc3T3kM7DYP
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
| 776 |
0 |
8 |
|i Print version:
|a Delers, Antoine.
|t CRM : La gestion de la relation client.
|d Cork : Primento Digital, ©2015
|
| 830 |
|
0 |
|a Gestion & Marketing.
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=5455753
|z Texto completo
|
| 938 |
|
|
|a ProQuest Ebook Central
|b EBLB
|n EBL5455753
|
| 994 |
|
|
|a 92
|b IZTAP
|
