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181013s2013 ii o 000 0 eng d |
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|a 658.51
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|a UAMI
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|a Sarma, Asoke Das.
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|a Lean Principles and Application in BPO.
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260 |
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|a New Delhi :
|b Alpha Science International,
|c 2013.
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|a 1 online resource (141 pages)
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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|a Lochan, Rupesh.
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|d New Delhi : Alpha Science International, ©2013
|z 9781842658451
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