Cargando…
How to speak human : a practical guide to getting the best from the humans you work with /
Take a practical approach to the communication challenges in your workplace. Through 11 strategies, 23 tactics and 15 stories this handy how-to will help curious humans: use the science of connection to create compelling communication translate mind-numbing complexity into captivating simplicity hij...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milton, Qld. :
Wiley,
2018.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_on1050360693 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr cnu|||unuuu | ||
| 008 | 180831s2018 qeaa o 001 0 eng d | ||
| 040 | |a N$T |b eng |e rda |e pn |c N$T |d N$T |d EBLCP |d RECBK |d NLE |d YDX |d OCLCF |d UKMGB |d UAB |d YOU |d K6U |d U3G |d COO |d AU@ |d UKAHL |d OCLCQ |d OCLCO |d OCLCQ |d AUNED |d OCLCQ |d OCLCO |d OCLCQ |d OCLCL |d OCLCQ | ||
| 015 | |a GBB8H0331 |2 bnb | ||
| 016 | 7 | |a 019045851 |2 Uk | |
| 019 | |a 1050603586 |a 1350951095 | ||
| 020 | |a 9780730359548 |q (electronic bk.) | ||
| 020 | |a 0730359549 |q (electronic bk.) | ||
| 020 | |z 9780730359531 | ||
| 020 | |z 0730359530 | ||
| 029 | 1 | |a UKMGB |b 019045851 | |
| 029 | 1 | |a AU@ |b 000072393214 | |
| 029 | 1 | |a AUNED |b 000072920339 | |
| 035 | |a (OCoLC)1050360693 |z (OCoLC)1050603586 |z (OCoLC)1350951095 | ||
| 037 | |a 9780730359548 |b Wiley | ||
| 050 | 4 | |a HD30.3 | |
| 072 | 7 | |a BUS |x 082000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 041000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 042000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 085000 |2 bisacsh | |
| 082 | 0 | 4 | |a 658.4/5 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Jackson, Dougal, |e author. | |
| 245 | 1 | 0 | |a How to speak human : |b a practical guide to getting the best from the humans you work with / |c Jackson & Jackson, from award-winning employee experience company, Jaxzyn. |
| 264 | 1 | |a Milton, Qld. : |b Wiley, |c 2018. | |
| 300 | |a 1 online resource : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file |b EPUB |c 5.3MB | ||
| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed September 4, 2018). | |
| 500 | |a Includes index. | ||
| 520 | |a Take a practical approach to the communication challenges in your workplace. Through 11 strategies, 23 tactics and 15 stories this handy how-to will help curious humans: use the science of connection to create compelling communication translate mind-numbing complexity into captivating simplicity hijack attention, engage and influence others. Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organisation, with an eye on the horizon - this is a how-to for forward thinkers like you. | ||
| 505 | 0 | |a Intro; How to speak human; Contents; About the authors; Hoisting the banner for human; A paddle but no canoe; Same same, but different; Fainting goats and other whimsy; Weary old dinosaurs; Nowhere to hide; Rise of the robots; How to speak human; A love song for engagement; Call the spade a bloody shovel; Human versus goldfish; How to speak whaaat?; Curiosity The insatiable hunger of a curious mind; Curiosity draws our attention; Curiosity is a primer for learning; Curiosity improves our relationships; You won't believe what happens next ... ; We can't help ourselves; We were born curious | |
| 505 | 8 | |a We remember the peripheralsStone-cold killers of curiosity; Unrealistic expectations; A good time, not a long time; Fear of failure; Anticipation The exquisite agony of anticipation; Anticipation is a natural period of attention; Anticipation is an opportunity to influence mindset; Anticipation is the time to manage expectations; The thrill of the chase; Managing expectations; Surprise! The unanticipated delight of the unexpected; Surprise jolts us back to attention; Surprise breaks our expectations; Surprise stimulates long-term engagement; Mashing the pause button; A catalyst for change | |
| 505 | 8 | |a A love/hate relationshipA matter of timing; SHOCK!; A question of anticipation versus surprise; Visual The sensory superiority of visual; Visuals appeal to our eyeballs; Visual fosters connection; Visual builds recognition; In the blink of an eye; Turning data human; Differentiation, and a little defiance; Beware ... The insidious fog of habituation; It's all in our minds; We're all animals; It's a matter of exposure; Build a rhythm of unpredictability and delight; Shred the style guide; Narratives The titillations of a well-told tale; Narratives bring ideas to life | |
| 505 | 8 | |a Narratives change people's perspectiveNarratives build cultures; Rallying the senses; A meeting of minds; Crafting compelling tales; Emotions The paradoxical logic of getting emotional; Emotions are lenses for our messaging; Emotions are precursors to behaviour; Emotions build connection; The curious relationship between words and feelings; The allure of negative versus the power of positive; Humour The serious business of being funny; Humour surprises and grabs our attention; Humour builds trust and influence; Humour builds relationships ... and culture; The universal appeal of being amusing | |
| 505 | 8 | |a The risky business of being funnyCaution ... The complication of complexity; Complexity isn't the enemy; Simple, not simpler; Begin with understanding; Follow with context; Sift for relevance; Start from scratch; Make it for humans; Reduce our hefty cognitive burden; Establish a ruthless order; Remember: recognition over recall; Words The power of using and choosing words wisely; Words worthy of attention; Words inspire action; Words bring people together or tear them apart; Active versus passive; Loaded language; Rhetorical versus relational; Abstract versus concrete | |
| 506 | 1 | |a National edeposit: Available onsite at national, state and territory libraries |f Online access with authorization. |2 star |5 AU-CaNED | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Communication in management. | |
| 650 | 0 | |a Work environment. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Communication in management |2 fast | |
| 650 | 7 | |a Work environment |2 fast | |
| 653 | |a Australian | ||
| 700 | 1 | |a Jackson, Jennifer, |e author. | |
| 758 | |i has work: |a How to speak human (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYDbqvQc3RR8Tt6kpHP8WC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Jackson, Dougal. |t How to speak human. |d Milton, Qld. : Wiley, 2018 |z 0730359530 |z 9780730359531 |w (OCoLC)1031671147 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=5502850 |z Texto completo |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH34766394 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL5502850 | ||
| 938 | |a EBSCOhost |b EBSC |n 1880395 | ||
| 938 | |a Recorded Books, LLC |b RECE |n rbeEB00735788 | ||
| 938 | |a YBP Library Services |b YANK |n 15678169 | ||
| 938 | |a YBP Library Services |b YANK |n 15686636 | ||
| 994 | |a 92 |b IZTAP | ||