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Employee Assistance Programmes : Theory and Practical Applications.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Randburg :
Knowledge Resources,
2018.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Title Page; Endorsements; Copyright; Full Title Page; Acknowledgements; TABLE OF CONTENTS; ABOUT THE AUTHORS; PREFACE; Chapter 1 NATURE AND VALUE OF AN EAP; INTRODUCTION; WHAT IS AN EAP?; THE HISTORICAL DEVELOPMENT OF EAPs IN SOUTHAFRICA AND INTERNATIONALLY; International history of the development of EAPs; South African history of the development of EAPs; EAPs AS A MULTI-PROFESSIONAL FIELD; THE DIFFERENT DIMENSIONS OF AN EAP; Psychological dimension; Occupational health dimension; Human resources dimension; Social dimension; EAPs IN THE WORLD OF WORK; ROLES AND FUNCTIONS OF EAPs.
- Individual levelTeam and group level; Organisational level; CONCLUSION; Chapter 2 EAP NEEDS ANALYSIS AND SCOPE OF PRACTICE; INTRODUCTION; WHAT IS A NEEDS ASSESSMENT?; THE STEPS IN AN EAP NEEDS ASSESSMENT; DATA COLLECTION AND ANALYSIS PROCESS; Qualitative data collection and analysis; Quantitative data collection and analysis; Needs analysis report; SCOPE OF EAPs; Employee assessment, counselling and therapeutic services; EAPs as a support service to managers and supervisors; EAP services to the organisation; PRINCIPLES OF EAPs.
- Principle I: An EAP is a job-based strategy for helping employees solve their problemsPrinciple II: Constructive confrontation is used to motivate employees to resolve their problems and overcome denial; Principle III: Counselling is used to help employees solve their problems, when it is clear that these problems are beyond the employees' control; EAP principles according to the Employee Assistance Professionals Association (EAPA); EAPS principles according to the Employee Assistance Professionals Association of South Africa (EAPA-SA); CONCLUSION; Chapter 3 INITIATION OF AN EAP; INTRODUCTION.
- WORK ADJUSTMENT, MALADJUSTMENT AND DYSFUNCTIONDIFFERENT APPROACHES TO WORK ADJUSTMENT; APPROACHES TO INITIATE AN EAP; Reactive approach; Proactive approach; Comprehensive approach; EAP MODELS OF SERVICE DELIVERY; Internal model; External model; Consortium and affiliate model; RESOURCE ALLOCATION FOR INITIATING THE PROGRAMME; EAP human resources; Funding EAPs; CONCLUSION; Chapter 4 IMPLEMENTATION OF AN EAP AT THE INDIVIDUAL, GROUP AND ORGANISATIONAL LEVELS; INTRODUCTION; EAP STRATEGIES APPLICABLE AT THE INDIVIDUAL, GROUP AND ORGANISATIONAL LEVELS; Counselling and therapy; Coaching; Group work.
- Workshops, seminars and life skills developmentCrisis management and trauma debriefing; WELLNESS PROGRAMMES AS A STRATEGY; Principles and benefits of wellness programmes; Development and implementation of wellness programmes; CONCLUSION; Chapter 5 STAKEHOLDER MANAGEMENT AND THE MARKETING OF AN EAP; INTRODUCTION; STAKEHOLDER ENGAGEMENT IN EAPs; Definition and types of stakeholders; Stakeholder engagement; Unions as critical stakeholders; Management and leadership as key stakeholders; EAP MARKETING PLAN; Objectives of an EAP marketing plan; The marketing process; CONCLUSION.