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The Shift : How Seeing People As People Changes Everything.
"A vivid depiction and real-world example of the personal and institutional impact of the Arbinger Institute's transformative ideas (Leadership and Self-Deception; 1.4 million copies sold) within a healthcare organization--The HG nursing homes. In general, nursing homes are scorned healthc...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oakland :
Berrett-Koehler Publishers, Incorporated,
2018.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Half Title; Title; Copyright; Dedication; Contents; Foreword by the Arbinger Institute; Preface; Chapter 1: The Shift and Why It Matters; Chapter 2: Missing the Gorilla: Why We See People as Objects; Chapter 3: Soft Like a Brick: The Power of Seeing People as People; Chapter 4: If You Can Do It Here, You Can Do It Anywhere; Chapter 5: The Paradise Delusion: What the Shift Isn't; Chapter 6: The First Key: Pay Attention; Chapter 7: How to Use the First Key: Toil with Them; Chapter 8: The Second Key: Look through Their Eyes; Chapter 9: How to Use the Second Key: The Thirty-Day Rule.
- Chapter 10: The Third Key: Realize I'm the ProblemChapter 11: How to Use the Third Key: When you're Still a Jerk; Chapter 12: Staying Shifted: why Behavioral Rules won't Help Us; Chapter 13: what's the Right Thing to Do? Using the Shift When Things Are Tough; Chapter 14: The Poop Chapter: Astonishing Things Transformed by the Shift; Chapter 15: Part of the Solution: How the Shift Solves Disagreements; Chapter 16: Welcome to the New World; Notes; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; V; W; Y; Z; About The Author.