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180414s2013 xx o 000 0 eng d |
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|a EBLCP
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|c EBLCP
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|a 9789838616683
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|a 9838616680
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|a (OCoLC)1031341592
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|a HF5549.5.P35
|b .I477 2013
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|a 658.3125
|2 23
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|a UAMI
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|a Siti-Nabiha, Abdul Khalid.
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|a Improving Performance and Enhancing Competitiveness.
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| 260 |
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|a Gelugor :
|b Penerbit USM,
|c 2013.
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| 300 |
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|a 1 online resource (130 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a Cover; Half Title Page; Title Page; Copyright Page; Contents Page; Preface; Introduction; Case 1: Improving Customer Satisfaction on Delivery and Distribution Management in a Manufacturing Company -- Suhaimi Jamal Tan Cheng Ling; Case 2: Enhancing Service Desk Performance in Delivering Superior Customer Service -- Patricia SK Ng Siti-Nabiha Abdul Khalid; Case 3: Improving Skills in the Technical and Support Group of an Engineering Company -- Dicky Yamany Othman Tan Cheng Ling; Case 4: KCM College, Penang: Improving Enrollment to Ensure Sustainability -- Chin Sze Pheng Hasnah Haron.
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| 500 |
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|a ContributorsIndex; Back Cover.
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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0 |
|a Performance
|x Measurement.
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| 650 |
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0 |
|a Organizational effectiveness.
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| 650 |
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6 |
|a Efficacité organisationnelle.
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| 650 |
|
7 |
|a Organizational effectiveness
|2 fast
|
| 650 |
|
7 |
|a Performance
|x Measurement
|2 fast
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| 700 |
1 |
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|a Fathyah, Hashim.
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| 700 |
1 |
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|a Richardson, Christopher.
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| 776 |
0 |
8 |
|i Print version:
|a Siti-Nabiha, Abdul Khalid.
|t Improving Performance and Enhancing Competitiveness: In Search of Innovative Solutions.
|d Gelugor : Penerbit USM, ©2013
|z 9789838615839
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=5338769
|z Texto completo
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| 938 |
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|a EBL - Ebook Library
|b EBLB
|n EBL5338769
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| 994 |
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|a 92
|b IZTAP
|
