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Lean Six Sigma for Leaders.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brenig-Jones, Martin
Otros Autores: Dowdall, Jo
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2018.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Title Page; Copyright; Contents; Foreword; Preface; Acknowledgements; Part I: Using Lean Six Sigma to Solve Business Problems; Chapter 1: Introduction; Why this Book?; I am often Asked the Question 'What Exactly is Lean Six Sigma?'; Lean Thinking; Introducing Six Sigma; Chapter 2: Business Problem Solving; Starting with Define; What is a Process?; Customers; Understanding the Voice of the Customer; Setting the Timescale; Setting Scope; Establishing an Effective DMAIC Team with the Right People; Chapter 3: Measure for Leaders; Picturing the Process; Measuring the Right Things.
  • Measuring the Things RightTypes of Data; Measuring Enough Things; Chapter 4: Analyse for Leaders; Process Analysis; TIM WOODS; Visual Analysis of the Graphical Representation of Data; Statistical Analysis; Analysing the Process Flow; Root Cause Analysis; Analyse â#x80;#x93; Summary for Leaders; Chapter 5: Improve for Leaders; Solution Generation; Selection; Prevention; Planning and Testing; Chapter 6: Control for Leaders; Implement and Control?; Control; The Control Plan; Knowing the Quality Goals; Monitoring Actual Performance; Transfer; Part II: Using Lean Six Sigma Principles.
  • Chapter 7: Leading a Process Based OrganisationWhat is a Process?; Creating a Process Architecture; Setting Up and Using a Process Library; Don't Over-Process your Processes; Definition of a Well Managed Process; Process Ownership; Process Measurement; Chapter 8: Delivering Everyday Operational Excellence; Principle 1: Focus on the Customer; Principle 2: Identify and Understand How the Work Gets Done; Principle 3: Manage, Improve and Smooth the Process Flow; Principle 4: Remove Non-Value-Add Steps and Waste; Principle 5: Manage by Fact and Reduce Variation.
  • Principle 6: Involve and Equip People in the ProcessPrinciple 7: Undertake Improvement Activity in a Systematic Way; Chapter 9: Winning Hearts and Minds; What is a Leader?; The Need for Authenticity; Leading with Humility; Respect for Every Individual; Focus on Process; Create Constancy of Purpose; Emotional Intelligence â#x80;#x93; The Essential Ingredient?; Creating a Safe Environment; Chapter 10: Integrating with Agile; Self-organising Teams and Servant Leadership; Lean Startup; Psychological Safety; Agile Business Consortium; Agile Continuous Improvement; Chapter 11: Turning Strategy into Action.
  • The Challenge of StrategyA Brief History of Hoshin; An Example of Strategy Deployment; Further Examples; Chapter 12: Creating a System for Innovation and Design; A Brief History of Lean Six Sigma for Innovation and Design; When to Use the Design Approach; The Challenge of Innovation and Design; Chapter 13: Lean Six Sigma and Agile Digital Transformation; Discoveryâ#x80;ŒAlphaâ#x80;ŒBetaâ#x80;ŒSigma; Define and Discovery; Benefits Realisation; Part III: Involving Everyone in Lean Six Sigma; Chapter 14: Learning and Development â#x80;#x93; The HR Perspective; The Belt System.