Measuring Performance : a Toolkit of Traditional and Alternative Methods.

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Jenkins, David
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Taylor and Francis, 2016.
Temas:
Performance > Management.
Performance > Measurement.
Organizational effectiveness > Measurement.
Performance technology > Management.
Rendement au travail > Gestion.
Efficacité organisationnelle > Mesure.
Organizational effectiveness > Measurement
Performance > Management
Performance > Measurement
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Getting measures right
  • The emergence of value as a measure
  • The idea of command as the source of accounting doctrine
  • Budgets, targets and standards
  • The ideology behind standard accounting doctrine
  • How budgets and targets are set
  • Motivation, coordination and planning
  • The hidden costs of flawed planning
  • Measures and the process chain
  • Counting the cost of disruption to the process
  • How to measure the cost of command
  • What needs to be done to reform standard accounting doctrine
  • How to use measures for coordination, planning and control
  • The productivity goal and how to achieve it
  • Home or away : the truth about outsourcing
  • Measuring changes in productivity
  • How to measure response
  • How to measure innovation
  • How to measure improvement
  • How to measure results and motivation
  • How to test your information system
  • Measurement systems : the options
  • League tables and performance review
  • Conclusion.

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