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Logistics competencies, skills, and training : a global overview /
Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competencies, whether for managerial, administrative, or blue-collar jobs, such as trucking or warehousing. This dependence implies that the logistical perfo...
| Clasificación: | Libro Electrónico |
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| Autores principales: | , , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington, DC :
World Bank Group,
[2017]
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| Colección: | World Bank studies.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction
- Methodology and sources
- The quest for logistics competence: survey evidence
- Sector case studies
- Training and skills development
- Recruitment and retention
- The role of the public sector in enhancing logistics competence
- Logistics competence maturity matrix
- Conclusion.
- Front Cover; Contents; Acknowledgments; About the Authors; Executive Summary; Abbreviations; Chapter 1 Introduction; Background; Measuring Logistics Competence in the Logistics Performance Index; Scope and Objectives of the Report; Conceptual Framework; Report Outline; Reference; Chapter 2 Methodology and Sources; Chapter 3 The Quest for Logistics Competence: Survey Evidence; Previous Findings on Logistics Skills; Four Levels of Logistics Employment; Widely Perceived Logistics Skills Shortages; Reasons for Shortages; Notes; References; Chapter 4 Sector Case Studies; Truck Drivers.
- Reasons for the Driver ShortageSolutions to the Problem; Humanitarian Logistics; References; Chapter 5 Training and Skills Development; Nature and Scale of Logistics Training; Stakeholders in Training and Skills Development; Examples of Best Practices in Competence Development; Industry Associations; Notes; References; Chapter 6 Recruitment and Retention; Recruitment; Retention; References; Chapter 7 The Role of the Public Sector in Enhancing Logistics Competence; Facilitator and Regulator; Direct Support and Intervention; References; Chapter 8 Logistics Competence Maturity Matrix.
- Logistics Competence Maturity Self-Assessment ToolChapter 9 Conclusion; Appendix A Selected Literature Related to Logistics Skills, Competence, and Training; Appendix B Example of Continuing Professional Development (CPD) for Logistics; Appendix C Supplementary Survey Results; Appendix D Self-Assessment Tool; Appendix E Results from the World Bank Logistics Performance Index Survey 2015/2016; Box; Box 1.1 Criteria Used in the Logistics Performance Index (LPI) Survey; Figures; Figure ES. 1 Evidence from the 2016 LPI; Figure ES. 2 Sources of Training.
- Figure 1.1 LPI 2014 "Logistics Quality & Competence" Score, Over- and UnderperformersFigure 1.2 Availability of Qualified Personnel by Employee Group and LPI Quintile; Figure 1.3 Availability of Qualified Personnel by Region; Figure 3.1 Availability of Suitably Qualified Logistics Staff (All Regions); Figure 3.2 Availability of Suitably Qualified Logistics Staff in Emerging (Developing) and Developed Regions; Figure 3.3 Importance and Availability Rating of Logistics Competencies at Occupational Levels.
- Figure 3.4 Future HRM Challenges in Logistics in Developed and Emerging (Developing) RegionsFigure 5.1 Sources of Training; Figure 5.2 Time Allocation to Training; Figure 5.3 Variety of Logistics Training; Figure 5.4 Impact of Training on Performance; Figure 5.5 Training Content; Figure 5.6 Role of Logistics Associations; Figure 5.7 Dual Education and Youth Unemployment; Figure 5.8 Hands-On Learning Experience: McKinsey & Company Model Warehouse; Figure 5.9 Hands-On Logistics and SCM Business Games; Figure 5.10 GAVI STEP Framework: HR Leadership for Supply Chain Managers.