Capturing solutions for learning and scaling up : documenting operational experiences for organizational learning and knowledge sharing /

Is your organization missing important lessons from its operational experiences? This step-by-step guide shows you how to systematically capture such knowledge and use it to inform decision making, support professional learning, and scale up successes. The captured lessons--knowledge assets, the cen...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Janus, Steffen (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : World Bank Group, [2017]
Temas:
Organizational learning > Management.
Knowledge management.
Intellectual capital > Management.
Knowledge Management
Apprentissage organisationnel > Gestion.
Gestion des connaissances.
Capital intellectuel > Gestion.
PSYCHOLOGY > Social Psychology.
Intellectual capital > Management
Knowledge management
Organizational learning > Management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • About This Guide
  • Acknowledgments
  • About the Author
  • Introduction
  • Step 1. Identification
  • Step 2. Capturing
  • Step 3. Validation
  • Step 4. Formatting
  • Step 5. Packaging for Learning and Scaling Up
  • Appendixes
  • Glossary
  • References.

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