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|a Bals, Lydia,
|e author.
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|a Sourcing of services /
|c Lydia Bals and Evi Hartmann.
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| 264 |
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|a New York :
|b Nova Science Publishers, Inc.,
|c [2008]
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|a 1 online resource
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|a text
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|a Includes bibliographical references and index.
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|a Description based on print version record.
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| 546 |
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|a English.
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|a SOURCING OF SERVICES; NOTICE TO THE READER; CONTENTS; PREFACE; ABSTRACT; TABLE OF ABBREVIATIONS; PURCHASING SERVICES -CONCEPTS FROM THEORY AND PRACTICE; ABSTRACT; 1.1. INTRODUCTION; 1.2. THE CHALLENGE OF MANAGING THE SERVICES SPEND; 1.2.1. The Service Portfolio from a Supply Management Perspective; 1.2.2. Differences and Similaritiesbetween Purchasing Goods and Services; 1.2.3. Particular Difficulties in Purchasing Services; 1.3. CONCEPTS IN THEORY; 1.3.1. Manufacturing-Based Models; 1.3.2. The Application of Manufacturing-Based Models to Services; 1.4. THE STATUS QUO IN PRACTICE.
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|a 1.4.1. Purchasing Services in Chosen Companies1.4.2. Case Study; 1.5. ANALYSIS AND COMPARISON OF THEORYAND STATUS QUOI; 1.5.1. Theoretical Approaches versus Current Processes; 1.5.2. Identification of Best Practices; 1.6. CONCLUSION; MANAGING INDIRECT SPEND; ABSTRACT; 2.1. INTRODUCTION: DEFINING DIRECT ANDINDIRECT SPEND MANAGEMENT; 2.2. STATUS QUO OF DIRECT SPEND MANAGEMENT; 2.2.1.Organizational Design of the Supply Function; 2.2.2. Supply Strategies; 2.3. STATUS QUO OF INDIRECT SPEND MANAGEMENT; 2.3.1. Organizational Design of the Supply Function; 2.3.2. Supply Strategies.
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|a 2.4. ANALYSIS AND COMPARISONOF DIFFERENCES IN STATUS QUO2.4.1. General Comparison of Different Status Quo; 2.4.2. Challenges and Particular Characteristics of Indirect Spend; 2.5. CONCLUSION; PURCHASING CONSULTING SERVICES; ABSTRACT; 3.1. INRODUCTION; 3.2. FOUNDATIONS AND BASIC DEFINITIONS; 3.2.1. Understanding of Purchasing; 3.2.2. Consulting Services as a Spend Category; 3.3. CHALLENGES AND PARTICULARITIESOF PURCHASING CONSULTING SERVICES; 3.3.1. Differences between Purchasing Goodsand Purchasing Services; 3.3.2. Particularities of Consulting Services.
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| 505 |
8 |
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|a 3.3.4. Involving Purchasing in Purchasing Consulting Services3.4. PURCHASING CONSULTING SERVICES IN PRACTICE; The Example of AUTO; 3.5. CONCLUSION; PURCHASING MARKETING SERVICES; ABSTRACT; 4.1. INTRODUCTION; 4.2. TERMS AND CURRENT RESEARCH; 4.2.1. What Is Purchasing?; 4.2.2. What Are Marketing Services?; 4.2.3. Particularities of Purchasing Marketing Services; 4.3. INSTRUMENTS OF PERFORMANCE MEASUREMENT; 4.3.1. Purchasing Controlling; 4.3.2. Benchmarking and Best Practices; 4.4. PERFORMANCE MEASUREMENTFROM DIFFERENT VIEWS; 4.4.1. Performance Measurement of the Purchasing Department.
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| 505 |
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|a 4.4.2. Performance Measurement of the Marketing Department4.4.3. Performance Measurement for Purchasing Creative Services; 4.5. CONCLUSION; PURCHASING TRAVEL SERVICES; ABSTRACT; 5.1. INTRODUCTION; 5.2. TERMINOLOGY AND DEFINITIONS; 5.2.1. The Structure of Typical Corporate Spending; 5.2.2. Purchasing Categories; 5.2.3. Services; 5.2.4. Travel Services; 5.2.5. Theoretical Background; 5.3. INTRODUCTION TO THE PURCHASINGOF TRAVEL SERVICES; 5.3.1. Purchasing of Services; 5.3.2. Purchasing of Travel Services; 5.4. PARTICULARITIES AND CHALLENGESIN THE PURCHASING OF TRAVEL SERVICES.
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