Tabla de Contenidos:
  • Setting goals to change the culture of care
  • Meaning and purpose in our lives : Darlene's story
  • Maintaining safety as well as dignity : Leah's story
  • Being a care partner instead of a caregiver : Chris's story
  • Loneliness in long-term care : Katherine's story
  • Honoring choices
  • What's going to happen to my body next?
  • Every resident has a voice: all for one and one for all
  • How long does it take to learn about empathy?
  • My 24-hour stay
  • Changing the way we hire and orientate new staff : a person-first approach
  • It only takes one candle to light another candle
  • Epilogue : if you want culture change, you have to take a risk.