Project management metrics, KPIs, and dashboards : a guide to measuring and monitoring project performance /

Mostrar otras versiones (1)
Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kerzner, Harold (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]
Edición:Third edition.
Temas:
Project management.
Project management > Quality control.
Performance standards.
Work measurement.
Gestion de projet.
Gestion de projet > Qualité > Contrôle.
Rendement au travail > Normes.
Travail > Mesure.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Performance standards
Project management
Work measurement
Acceso en línea:Texto completo

MARC

LEADER 00000cam a2200000 i 4500
001 EBOOKCENTRAL_ocn992437874
003 OCoLC
005 20240329122006.0
006 m o d
007 cr cnu---unuuu
008 170628s2017 nju o 001 0 eng
010 |a  2017030981 
040 |a DLC  |b eng  |e rda  |e pn  |c DLC  |d OCLCO  |d N$T  |d IDEBK  |d EBLCP  |d DG1  |d YDX  |d YDX  |d MERER  |d UAB  |d OCLCQ  |d DEBSZ  |d OCLCO  |d UPM  |d TEFOD  |d VLB  |d OCLCQ  |d LND  |d OCLCQ  |d OCLCF  |d KSU  |d MERUC  |d BRX  |d OCLCQ  |d U3W  |d OCLCQ  |d UKAHL  |d OCLCQ  |d VT2  |d UX1  |d OCLCQ  |d OCLCO  |d NZAUC  |d OCLCQ  |d OCLCO 
019 |a 1002897922  |a 1100433080  |a 1109825727  |a 1111199183  |a 1124447441 
020 |a 9781119427322  |q (electronic bk.) 
020 |a 1119427320  |q (electronic bk.) 
020 |a 9781119427599  |q (electronic bk.) 
020 |a 1119427592  |q (electronic bk.) 
020 |a 9781119427506  |q (electronic bk.) 
020 |a 1119427509  |q (electronic bk.) 
020 |z 1119427509 
020 |z 9781119427285  |q (paperback) 
020 |z 1119427282 
029 1 |a AU@  |b 000060425073 
029 1 |a CHBIS  |b 011150786 
029 1 |a CHNEW  |b 000969202 
029 1 |a CHVBK  |b 499166167 
029 1 |a DEBSZ  |b 494213159 
029 1 |a GBVCP  |b 1014966620 
035 |a (OCoLC)992437874  |z (OCoLC)1002897922  |z (OCoLC)1100433080  |z (OCoLC)1109825727  |z (OCoLC)1111199183  |z (OCoLC)1124447441 
037 |a 280A8C9E-8328-4B3B-B747-1326DA100499  |b OverDrive, Inc.  |n http://www.overdrive.com 
042 |a pcc 
050 1 4 |a HD69.P75  |b K492 2017 
072 7 |a BUS  |x 082000  |2 bisacsh 
072 7 |a BUS  |x 041000  |2 bisacsh 
072 7 |a BUS  |x 042000  |2 bisacsh 
072 7 |a BUS  |x 085000  |2 bisacsh 
082 0 0 |a 658.4/04  |2 23 
049 |a UAMI 
100 1 |a Kerzner, Harold,  |e author. 
245 1 0 |a Project management metrics, KPIs, and dashboards :  |b a guide to measuring and monitoring project performance /  |c Harold Kerzner, Ph. D., Sr. Executive Director for Project Management, the International Institute for Learning. 
250 |a Third edition. 
264 1 |a Hoboken, New Jersey :  |b John Wiley & Sons, Inc.,  |c [2017] 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a Includes index. 
505 0 |a Project Management Metrics, KPIs, and Dashboards; Contents; Preface; 1 The Changing Landscape of Project Management; Chapter Overview; 1.0 Introduction; 1.1 Executive View of Project Management; 1.2 Complex Projects; Comparing Traditional and Nontraditional Projects; Defining Complexity; Trade-offs; Skill Set; Governance; Decision Making; Fluid Methodologies; 1.3 Global Project Management; 1.4 Project Management Methodologies and Frameworks; Light Methodologies; Heavy Methodologies; Frameworks; 1.5 The Need for Effective Governance; 1.6 Engagement Project Management. 
505 8 |a 1.7 Customer Relations Management1.8 Other Developments in Project Management; 1.9 A New Look at Defining Project Success; Success Is Measured by the Triple Constraints; Customer Satisfaction Must Be Considered as Well; Other (or Secondary) Factors Must Be Considered as Well; Success Must Include a Business Component; Prioritization of Success Constraints May Be Necessary; The Definition of Success Must Include a "Value" Component; Multiple Components for Success; The Future; 1.10 The Growth of Paperless Project Management; 1.11 Project Management Maturity and Metrics. 
505 8 |a 1.12 Project Management Benchmarking and MetricsBest Practice versus Proven Practice; Benchmarking Methodologies; 1.13 Conclusions; 2 The Driving Forces for Better Metrics; Chapter Overview; 2.0 Introduction; 2.1 Stakeholder Relations Management; 2.2 Project Audits and the PMO; 2.3 Introduction to Scope Creep; Defining Scope Creep; Scope Creep Dependencies; Causes of Scope Creep; Need for Business Knowledge; Business Side of Scope Creep; Ways to Minimize Scope Creep; 2.4 Project Health Checks; Understanding Project Health Checks; Who Performs the Health Check?; Life Cycle Phases. 
505 8 |a 2.5 Managing Distressed ProjectsRoot Causes of Failure; Definition of Failure; Early Warning Signs of Trouble; Selecting the Recovery Project Manager; Recovery Life Cycle Phases; 3 Metrics; Chapter Overview; 3.0 Introduction; 3.1 Project Management Metrics: The Early Years; 3.2 Project Management Metrics: Current View; Metrics and Small Companies; 3.3 Metrics Management Myths; 3.4 Selling Executives on a Metrics Management Program; 3.5 Understanding Metrics; 3.6 Causes for Lack of Support for Metrics Management; 3.7 Using Metrics in Employee Performance Reviews. 
505 8 |a 3.8 Characteristics of a Metric3.9 Metric Categories and Types; 3.10 Selecting the Metrics; 3.11 Selecting a Metric/KPI Owner; 3.12 Metrics and Information Systems; 3.13 Critical Success Factors; 3.14 Metrics and the PMO; 3.15 Metrics and Project Oversight/Governance; 3.16 Metrics Traps; 3.17 Promoting the Metrics; 3.18 Churchill Downs Incorporated's Project Performance Measurement Approaches; Toll Gates (Project Management-Related Progress and Performance Reporting); 4 Key Performance Indicators; Chapter Overview; 4.0 Introduction; 4.1 The Need for KPIs; 4.2 Using the KPIs. 
588 0 |a Online resource; title from digital title page (viewed on October 13, 2017). 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Project management. 
650 0 |a Project management  |x Quality control. 
650 0 |a Performance standards. 
650 0 |a Work measurement. 
650 6 |a Gestion de projet. 
650 6 |a Gestion de projet  |x Qualité  |x Contrôle. 
650 6 |a Rendement au travail  |x Normes. 
650 6 |a Travail  |x Mesure. 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Performance standards  |2 fast 
650 7 |a Project management  |2 fast 
650 7 |a Work measurement  |2 fast 
776 0 8 |i Print version:  |a Kerzner, Harold.  |t Project management metrics, KPIs, and dashboards.  |b Third edition.  |d Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]  |z 9781119427285  |w (DLC) 2017022057 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=5015537  |z Texto completo 
938 |a Askews and Holts Library Services  |b ASKH  |n AH32790020 
938 |a EBSCOhost  |b EBSC  |n 1586132 
938 |a YBP Library Services  |b YANK  |n 14789921 
938 |a YBP Library Services  |b YANK  |n 14776696 
994 |a 92  |b IZTAP 

Ejemplares similares