Tabla de Contenidos:
  • Cover; Title Page; Endorsements; Copyright Page; Title Page 2; Dedication; Table of Contents; Acknowledgements; Foreword by Ruby Motloheloa; About the author; Preface; Introduction and thoughts on how to use this book; Part 1 The world of mentoring; Mentoring and coaching; Mentoring today; Peer mentoring; A generational view on mentoring; The value of reverse mentoring; Formal vs informal mentoring; The value-add of mentoring in business; The challenges of structured or formal mentoring; What is the purpose of formal mentoring in your business?; Who should be mentors?
  • How should you match mentors and mentees?Does the success of formal mentoring depend on the mentee?; How do you sustain a formal mentoring relationship?; How much structure is necessary?; The need to be more intentional as mentors; Nurturing a profitable relationship; The formation of the relationship; Intentional mentors ensure that their mentees become "definitively competent"; Mentors could contribute to both the technical and professional competence of their mentees; Mentors should inspire and influence the appropriate "mindset"; Mentors must reveal the need for institutional alignment.
  • Mentors should convey the 'territorial wisdom'Mentors should help encourage their mentees to focus; Being intentional about the 70-20-10; Provide blended learning to increase the impact of formal learning; Create collaborative learning environments; Leveraging intentional mentoring; Part 2 An introduction to crucial mentoring conversations; A personal experience; Demystifying crucial mentoring conversations; The purpose of a crucial mentoring conversation; Ingredients of successful crucial mentoring conversations; Turn down the noise; Reciprocal contributions from both parties.
  • Authentic trust in each other and in the purpose of the relationshipWhat does it mean when you say you trust someone?; The 3 key promotors of trust; Competence; Behaviour that cements competence as a promoter of trust; Character; Behaviour that fortifies character as a cultivator of trust; Caring; Behaviour that augments care as a cultivator of trust; Resulting actions/assignments that come to light through these conversations; The topics that crucial mentoring conversations can/ should cover; Who should own or drive these conversations?; When should you have a crucial conversation?
  • Creating success at having crucial mentoring conversationsThe power of storytelling & "A long time ago in a galaxy far, far away & ; When is storytelling powerful?; When you have a story to tell about yourself; When you want to share a particular lesson; When you need to illustrate a moral or ethical issue; When you want to communicate across boundaries (culture, gender, religion, generation); When you want to share a truth; Three critical aspects of stories to remember; Ensure honesty and safety in your conversations; The sweet aroma of authenticity.