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Tabla de Contenidos:
  • Cover
  • Half Title
  • Title
  • Copyright
  • Contents
  • List of Figures
  • List of Tables
  • Preface
  • PART I: ESTABLISHING THE AIM
  • 1 Defining Crew Resource Management
  • 2 Safety and the Learning Organisation
  • 3 Establishing the Goal
  • Identifying CRM Behaviour
  • PART II: THE CONDUCT OF TRAINING
  • 4 Developing Training Activities
  • 5 Delivering Training
  • PART III: MEASURING RESULTS
  • 6 Measuring the Effectiveness of CRM Training
  • 7 Measuring CRM Skills
  • 8 Administration of the Process
  • Index.