Institutional Interaction : Studies of Talk at Work.

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Arminen, Ilkka
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Florence : Taylor and Francis, 2005.
Colección:Directions in ethnomethodology and conversation analysis.
Temas:
Conversation analysis.
Corporations > Sociological aspects.
Business communication.
Analyse de la conversation.
Communication dans l'entreprise.
Business communication
Conversation analysis
Corporations > Sociological aspects
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Half Title
  • Title Page
  • Copyright Page
  • Contents
  • List of Figures and Charts
  • Series Editors' Preface
  • Acknowledgements
  • Preface
  • 1 Conversation Analysis and its Applications
  • 2 Institutional Interaction
  • 3 Analytic Procedures
  • 4 Encountering a Client
  • 5 Classrooms and the Transmission of Knowledge and Expertise
  • 6 Strategic Interaction
  • 7 Negotiation
  • 8 Information Systems and Organizational Interaction
  • 9 Toward Applied Conversation Analysis
  • References
  • Appendix 1: Transcription Symbols
  • Appendix 2: On the Weakness of Institutional Rules
  • Author Index
  • Subject Index.

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