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Social media for government : a practical guide to understanding, implementing, and managing social media tools in the public sphere /
This book provides practical know-how on understanding, implementing, and managing main stream social media tools (e.g., blogs and micro-blogs, social network sites, and content communities) from a public sector perspective. Through social media, government organizations can inform citizens, promote...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Singapore :
Springer,
[2017]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Foreword; Preface; Organization; Acknowledgements; Contents; List of Figures; List of Tables; List of Case Studies; List of Screenshots; 1 Introduction to Social Media; Abstract; 1.1 Web 1.0, Web 2.0, and Social Media; 1.1.1 World Wide Web; 1.1.2 Web 1.0; 1.1.3 Web 2.0; 1.1.4 Web 3.0; 1.1.5 Social Media; 1.1.6 Core Characteristics of Social Media; 1.1.7 Types of Social Media; 1.1.7.1 Social Networking Sites; 1.1.7.2 Content Communities; 1.1.7.3 Blogs; 1.1.7.4 Terminologies; 1.1.7.5 Features of a Blog; 1.1.7.6 Blogging Platforms; 1.1.7.7 Micro-blogging.
- 1.1.7.8 Online Collaborative Projects (e.g., Wikipedia and Wikispaces)1.1.7.9 Folksonomies or Tagging (e.g., Delicious); 1.1.7.10 Virtual Worlds; 1.1.7.11 Purpose-Built Platforms; 2 Social-Media-Based Government; Abstract; 2.1 Social-Media-Based Government: It's All About Culture; 2.1.1 Components of Social-Media-Based Government; 2.1.2 Potential Versus Current Use of Social Media; 2.1.3 E-Government Versus Social-Media-Based Government; 2.1.4 Government 2.0 Versus Social-Media-Based Government; 2.1.5 Social-Media-Based Government Services and Stages; 2.1.5.1 Information Socialization.
- 2.1.5.2 Mass Social Collaboration2.1.5.3 Social Transaction; 2.1.6 Models for Social-Media-Based Government; 2.1.6.1 Social Media Utilization Model; 2.1.6.2 Adoption Process for Social Media; 2.1.6.3 Social-Media-Based Engagement; 2.1.6.4 Framework for Government's Use of Web 2.0; 2.1.7 Conceptualizing Social-Media-Based Government; 2.1.7.1 Implementation Scenarios; 2.1.7.2 Relationships in Government 2.0; 3 Enabling a Sharing and Participatory Government; Abstract; 3.1 Introduction to Participatory Government; 3.2 Components of Participatory Government; 3.2.1 Information Socialization.
- 3.2.1.1 Simple Information Socialization3.2.1.2 Complex Information Socialization; 3.2.2 Participation; 3.2.3 Two-Way Communication; 3.3 Enabling Participation and Sharing; 3.4 Twitter: Keep Citizens Informed; 3.4.1 What Is Twitter?; 3.4.2 Twitter Terminologies; 3.5 Configuring a Twitter Account for Official Use; 3.6 Facebook Pages: Network with Citizens; 3.6.1 What Is Facebook?; 3.6.2 Facebook Pages; 3.7 YouTube Channel: Keep Citizens Engaged; 3.7.1 Creating a YouTube Channel for Your Organization; 3.8 Blogs: Talk and Listen to Citizens; 3.8.1 What Is a Blog?; 3.8.2 Blog Pages Versus Posts.
- 3.8.3 Who Provides Blogging Platforms?3.8.4 Creating a Blog for Your Organization; 3.8.4.1 Review questions; 4 Enabling a Collaborative Government; Abstract; 4.1 Mass Collaboration; 4.1.1 Crowdsourcing; 4.1.2 Co-creation; 4.2 Purpose of Mass Collaboration; 4.3 Benefits of Mass Collaboration; 4.4 Challenges of Mass Collaboration; 4.5 Dimensions of Mass Collaboration; 4.6 Enabling Mass Collaboration; 4.7 Wiki: Collaborative Knowledge Sharing; 4.7.1 What Is a Wiki?; 4.7.2 Setting up a Project Wiki; 4.7.3 Customizing the Wiki; 4.7.4 Adding Collaborators; 4.8 Cloud-Based Services.