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Essential Communications Skills for Managers, Volume II : a Practical Guide for Communicating Effectively with All People in All Situations.
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
Business Expert Press,
2016.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations ; Dedication; Contents; Acknowledgments; SECTION 1; TOPIC 1: Sending Effective Messages; SECTION 2: The Four Methods of Communicating; TOPIC 2: Tips for Speaking Effectively; TOPIC 3: Delivering Your Speech; TOPIC 4: Presiding Over the Question and Answer Period; TOPIC 5: Overcoming Speaker Anxiety; TOPIC 6: Introducing Guest Speakers Properly; TOPIC 7: Tips for Listening Effectively; TOPIC 8: Using and Interpreting Body Language.
- TOPIC 9: Tips for Writing EffectivelyTOPIC 10: E-mail: Do's and Don'ts; TOPIC 11: Editing Techniques; TOPIC 12: Proofreading Methods; TOPIC 13: Tips for Reading Effectively; SECTION 3: Planning and Conducting Productive Meetings; TOPIC 14: Planning a Meeting; TOPIC 15: Conducting a Meeting; TOPIC 16: Contributing as a Meeting Participant; TOPIC 17: Holding Better One-on-One Meetings; TOPIC 18: Improving Video and Teleconferencing; SECTION 4: Communicating Skills for Dealing with Special Situations; TOPIC 19: Interviewing Job Applicants; TOPIC 20: Orientating New Employees.
- TOPIC 21: Training People for the JobTOPIC 22: Developing Performance Objectives, Standards, and Priorities of an Organization; TOPIC 23: Creating and Agreeing on Job Descriptions; TOPIC 24: Negotiating One-on-One; TOPIC 25: Compromising to Reach Agreement; TOPIC 26: Evaluating Employee Performance; TOPIC 27: Coaching Employees to Improve Performance; TOPIC 28: Writing Impressive News Releases; TOPIC 29: Communicating Clearly With a Diverse Group of Employees; TOPIC 30: Communicating Effectively With Male and Female Employees; TOPIC 31: Using Sex Fair Language; SECTION 5.
- TOPIC 32: Communicating Attitudes and Techniques for Coping Competently with Difficult EmployeesIndex; Ad Page ; Back Cover.