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Bridging the Expectation Gap : Three Contracts That Align Trust, Relationships, and the Employee Experience.
Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really . Instead, focus first on creating a better employee experience, or EX. Your employees interact...
| Clasificación: | Libro Electrónico |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
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Somerset :
John Wiley & Sons, Incorporated,
2017.
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| Acceso en línea: | Texto completo |