Cargando…
Working the phones : control and resistance in call centres /
A Marxist investigation into the forms of resistance occurring in the UK call centre today.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
PlutoPress,
2017.
|
| Colección: | Wildcat (Pluto Press)
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn969446652 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 161216t20172017enk obm 001 0 eng d | ||
| 040 | |a IDEBK |b eng |e rda |e pn |c IDEBK |d OCLCO |d MERUC |d IDEBK |d OCLCQ |d YDX |d JSTOR |d N$T |d OCLCF |d OTZ |d EBLCP |d NRC |d OCLCQ |d OCLCO |d IOG |d OCLCA |d IDB |d EZ9 |d T9K |d OCL |d AGLDB |d IGB |d INT |d AUW |d BTN |d MHW |d INTCL |d SNK |d OCLCA |d JBG |d OCLCQ |d G3B |d S8I |d S8J |d OCLCQ |d S9I |d STF |d UKKNU |d D6H |d UPM |d ICN |d UKAHL |d OCLCQ |d OCLCA |d OCLCQ |d OCLCO |d OCLCQ |d INARC |d OCLCQ |d OCLCO |d WSU |d OCLCL | ||
| 019 | |a 962394560 |a 962842249 |a 966558272 | ||
| 020 | |a 1786800144 |q (ebk) | ||
| 020 | |a 9781786800145 | ||
| 020 | |a 9780745399089 |q (electronic bk.) | ||
| 020 | |a 0745399088 |q (electronic bk.) | ||
| 020 | |a 9781786800152 |q (electronic bk.) | ||
| 020 | |a 1786800152 |q (electronic bk.) | ||
| 020 | |z 0745399061 | ||
| 020 | |z 1786800160 | ||
| 020 | |z 9780745399065 | ||
| 029 | 1 | |a AU@ |b 000059632804 | |
| 029 | 1 | |a AU@ |b 000062299371 | |
| 029 | 1 | |a CHNEW |b 001035491 | |
| 029 | 1 | |a CHVBK |b 556239539 | |
| 029 | 1 | |a AU@ |b 000074104981 | |
| 035 | |a (OCoLC)969446652 |z (OCoLC)962394560 |z (OCoLC)962842249 |z (OCoLC)966558272 | ||
| 037 | |a 987712 |b MIL | ||
| 037 | |a 102183 |b Knowledge Unlatched | ||
| 043 | |a e-uk--- | ||
| 050 | 4 | |a HE8789.G7 |b W66 2017eb | |
| 072 | 7 | |a SOC002010 |2 bisacsh | |
| 072 | 7 | |a JHBL |2 bicssc | |
| 082 | 0 | 4 | |a 338.4/76588120941 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Woodcock, Jamie, |e author. | |
| 245 | 1 | 0 | |a Working the phones : |b control and resistance in call centres / |c Jamie Woodcock. |
| 264 | 1 | |a London : |b PlutoPress, |c 2017. | |
| 264 | 4 | |c ©2017 | |
| 300 | |a 1 online resource (200 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Wildcat : workers' movements and global capitalism | |
| 500 | |a Based on author's PhD thesis. | ||
| 504 | |a Includes bibliographical references (pages 165-193) and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a A Marxist investigation into the forms of resistance occurring in the UK call centre today. | ||
| 505 | 0 | 0 | |g 1. |t Introduction, p.1 -- |g 2. |t Working in the Call Centre, p.34 -- |g 3· |t Management, p.60 -- |g 4· |t Moments of Resistance, p.97 -- |g 5· |t Precarious Organisation, p.118 -- |g 6. |t Conclusion, p.148. |
| 542 | 1 | |f This work is licensed under a Creative Commons license |u https://creativecommons.org/licenses/by-nc-nd/4.0/legalcode | |
| 542 | 1 | |f This work is licensed by Knowledge Unlatched under a Creative Commons license |u https://creativecommons.org/licenses/by-nc-nd/4.0/legalcode | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 590 | |a JSTOR |b Books at JSTOR Open Access | ||
| 650 | 0 | |a Call center agents |z Great Britain. | |
| 650 | 0 | |a Call centers |x Social aspects |z Great Britain. | |
| 650 | 6 | |a Centres d'appels (Affaires) |x Aspect social |z Grande-Bretagne. | |
| 650 | 7 | |a Sociology: work & labour. |2 bicssc | |
| 650 | 7 | |a SOCIAL SCIENCE |x Anthropology |x Cultural. |2 bisacsh | |
| 650 | 7 | |a Call center agents |2 fast | |
| 651 | 7 | |a Great Britain |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJdmp7p3cx8hpmJ8HvmTpP | |
| 650 | 7 | |a Callcenter |2 gnd | |
| 650 | 7 | |a Dienstleistungssektor |2 gnd | |
| 650 | 7 | |a Arbeitsbedingungen |2 gnd | |
| 650 | 7 | |a Kontrolle |2 gnd | |
| 650 | 7 | |a Überwachung |2 gnd | |
| 651 | 7 | |a Großbritannien |2 gnd | |
| 655 | 7 | |a Academic theses. |2 lcgft |0 http://id.loc.gov/authorities/genreForms/gf2014026039 | |
| 758 | |i has work: |a Working the phones (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGtYhrhRdCg63WW7vx34YK |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |z 9781786800145 |
| 830 | 0 | |a Wildcat (Pluto Press) | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4734131 |z Texto completo |
| 938 | |a Internet Archive |b INAR |n workingphonescon0000wood | ||
| 938 | |a Askews and Holts Library Services |b ASKH |n AH32060259 | ||
| 938 | |a Askews and Holts Library Services |b ASKH |n AH32060258 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL4734131 | ||
| 938 | |a EBSCOhost |b EBSC |n 1412906 | ||
| 938 | |a ProQuest MyiLibrary Digital eBook Collection |b IDEB |n cis35063597 | ||
| 938 | |a YBP Library Services |b YANK |n 13256861 | ||
| 994 | |a 92 |b IZTAP | ||