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The Patient Paradigm Shifts : Profiling the New Healthcare Consumer.

The dynamics of healthcare are shifting the patient paradigm in dramatic ways. The former patient is now both a consumer and a customer. The mantra of this new consumer is "convenient, fast, simple, and high value." Their expectations for healthcare are similar to what they experience in o...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Chan, Judy L.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Business Expert Press, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; Praise for the Patient Paradigm Shifts; Foreword; Acknowledgments; ACA's Impact on Healthcare Choices; Introduction; Chapter 1: Transformation of Healthcare; Chapter 2: Healthcare Joins the 21st Century; Chapter 3: We Pay and Pay for Healthcare; Chapter 4: Reframing Healthcare Delivery; Chapter 5: Consumers Are Us; Chapter 6: Communication Gets a Facelift; Chapter 7: In Transparency Do We Trust?; Chapter 8: Right Time, Right Place; Chapter 9: The New Old; Chapter 10: Converging Data for Better Healthcare; Chapter 11: Thoughts on the Future; Appendix: Additional Resources.